Robby Lou C.
Angeles CityPhilippines
100% Job Success
Top Rated

Customer Support - 11 years experience in Technical Support

I last worked as a Senior Team Leader for a Tech Support team but with vast experience obtained over the years in customer support and got used to administrative tasks as a manager. In this platform, I'm more than willing to work as a support agent again. * I managed a group of Team Leaders in Technical Support for a consumer VPN product * As a support agent, I am highly dependable. I'm always productive and perform at a high level * I've supported Dell computers in the past and did hands-on IT support for the IT infrastructure of a resort * Aside from tech support, I have experience in HTML, Javascript, CSS, PHP * I'm diligent, resourceful in finding solutions/answers, and a fast learner *I work well with a team and can communicate and collaborate well

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  • Troubleshooting
  • Email Support
  • Google Workspace
  • Leadership Skills
  • Problem Solving
  • Critical Thinking Skills
  • Customer Satisfaction