Ma Kimberly S.

Ma Kimberly S.

ManilaPhilippines

Customer Service Representative

I have two years of experience in customer service and I spent time supporting customers by providing helpful information, answering questions and responding to complaints. • Attracts potential customers by answering product and service questions and suggesting information about other products and services. • Booking/Cancellations for Flight, Hotel and Car • Updating rooms availability on different online travel agency such as Booking.com, Expedia, Traveloka, Agoda and Travelbook. • Maintained a customer account information database (cancelling and updating customers account) • Microsoft Excel, Gsuite and Excel Formula . I'm a detail-oriented individual and have a strong time management skills. Flexible and can adapt to learn new skills to assist in the efficient running of the operation.
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Ma Kimberly S.

Ma Kimberly S.

ManilaPhilippines
2
Total Jobs
1,232
Total Hours

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Customer Service Representative

Specializes in
I have two years of experience in customer service and I spent time supporting customers by providing helpful information, answering questions and responding to complaints. • Attracts potential customers by answering product and service questions and suggesting information about other products and services. • Booking/Cancellations for Flight, Hotel and Car • Updating rooms availability on different online travel agency such as Booking.com, Expedia, Traveloka, Agoda and Travelbook. • Maintained a customer account information database (cancelling and updating customers account) • Microsoft Excel, Gsuite and Excel Formula . I'm a detail-oriented individual and have a strong time management skills. Flexible and can adapt to learn new skills to assist in the efficient running of the operation.
No items
More than 30 hrs/week