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Punit S.

Punit S.

Hyderabad, India
Job Success

Technical Documentation | Project Management | Agile

Highlights 20+ years of overall work experience of which 18+ years in Technical Documentation in a Managerial role and as an Individual Contributor with a proven track record of delivering documents on time. Domain experience includes IT infrastructure management, Storage and backup, Network, Telecom, and Healthcare. Very well conversant with DITA concepts and proficient in content strategy. Conducting team-building exercises and helping the team to work effectively. Reviewing documents created by the team. Creating and enhancing Style Guides and doc templates. Project Management As member of Project Release Team, collaborating with Product Managers, Engineering Leads, UX, and QA from Sprint zero. Excellent understanding of Software development life cycle (SDLC) and Documentation Development Life Cycle (DDLC). Planning and managing documentation projects in sync with the project releases. Using analytics and interacting customer-facing teams. Collaborating with Customer Support / Implementation teams to study test cases. Planning new content as guides / articles / videos as required. Work Summary as AN Individual Contributor: 17+ years Providing content deliverables for multiple projects simultaneously. Creating / updating different types of guides such as Administration Guide, Implementation Guide, Installation Guide, User Manuals, FAQs, Quick Start Guide, Getting Started, and Knowledge-based articles. REST API documentation UI strings or message review Troubleshooting guides for UI In-App documentation Tools used for documentation: MS-Word, Google Docs, MadCap Flare, AuthorIT, Adobe Framemaker, Adobe RoboHelp, Oxygen XML, DITA OT, Xmetal, Confluence, WordPress Image capture or editing tools: SnagIT, MS Paint, Adobe Illustrator, draw.io Others: Hands on with HTML, XML
May 24, 2022 - Present

Job in progress

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Skills

Punit S.

Punit S.

Hyderabad, India
Job Success
3
Total Jobs
1,110
Total Hours

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Technical Documentation | Project Management | Agile

Specializes in
Highlights 20+ years of overall work experience of which 18+ years in Technical Documentation in a Managerial role and as an Individual Contributor with a proven track record of delivering documents on time. Domain experience includes IT infrastructure management, Storage and backup, Network, Telecom, and Healthcare. Very well conversant with DITA concepts and proficient in content strategy. Conducting team-building exercises and helping the team to work effectively. Reviewing documents created by the team. Creating and enhancing Style Guides and doc templates. Project Management As member of Project Release Team, collaborating with Product Managers, Engineering Leads, UX, and QA from Sprint zero. Excellent understanding of Software development life cycle (SDLC) and Documentation Development Life Cycle (DDLC). Planning and managing documentation projects in sync with the project releases. Using analytics and interacting customer-facing teams. Collaborating with Customer Support / Implementation teams to study test cases. Planning new content as guides / articles / videos as required. Work Summary as AN Individual Contributor: 17+ years Providing content deliverables for multiple projects simultaneously. Creating / updating different types of guides such as Administration Guide, Implementation Guide, Installation Guide, User Manuals, FAQs, Quick Start Guide, Getting Started, and Knowledge-based articles. REST API documentation UI strings or message review Troubleshooting guides for UI In-App documentation Tools used for documentation: MS-Word, Google Docs, MadCap Flare, AuthorIT, Adobe Framemaker, Adobe RoboHelp, Oxygen XML, DITA OT, Xmetal, Confluence, WordPress Image capture or editing tools: SnagIT, MS Paint, Adobe Illustrator, draw.io Others: Hands on with HTML, XML
May 24, 2022 - Present

Job in progress

Private earnings
Punit S. has more jobs. Create an account to review them

Skills

More than 30 hrs/week

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