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Winnie A. Status: Offline
Lima, Peru

Virtual Assistant |Spanish Customer Server | Data Entry | Social Media

🟣Do you have a lot of tasks and are looking for someone to delegate them to, someone proactive, responsible, and reliable? 🟣Do you need someone to provide GREAT customer service, So that your customers feel satisfied and can take full advantage of the products or services you offer in your business? ¡If you want to work together, read on to see how I can help you! Hi, I am winnie 👋If you want more freedom, more productive time, and effectiveness in your daily work, you'll LOVE to work with me. I will help you with responsibility, organization, creativity, and customer service in the following projects: ✔I will manage your agenda and emails ➡ To help you in the organization of your company ✔Advertising and social media ➡ To have interactions, sales, etc. ✔Good customer service ➡ So that your customers feel satisfied and can take full advantage of the products or services you offer in your business ✔I transcribe all kinds of documents ➡ I deliver it in the format you require. I have more than three years of experience, and I also have experience in remote work. I like to have good communication, and I am attentive to details I specialize in: ✅Microsoft Office: OneDrive, Outlook, Teams, Word, PowerPoint. Excel. ✅ Google Workspace expert management: Gmail, Calendar, Drive, Meet, Spreadsheet, Docs, Forms, Slides, Sites, and others. ✅Social media management: Instagram, Facebook y TikTok. ✅Data entry and analysis. ✅Transcription of documents. ✅ Mailing List Creation. ✅File management. ✅Database Building. ✅Web research with critical thinking. ✅Call center ✅chat support ✅Communication and collaboration tools knowledge: Trello | Asana | Notion | Slack | Grammarly | Skype | Whastapp | Telegram. ✅Other tools knowledge: Canva | Filmora | PDF | Dropbox | Bitrix24 | Toggl | Calendly. ✅Diagnostic abilities: Identifying what is not working and providing options to correct it. ✅Remote administrative assistance such as answering emails or phone calls, scheduling meetings, invoicing, travel arrangements, or anything else that can be done off-site. Soft Skills: ☑️Attention to detail. ☑️Willingness to learn and quick learning ☑️Time management and prioritization ☑️ Stress management ☑️ Organization ☑️ Conflict management and resolution ☑️ Communication ☑️ Active listening ☑️Adaptability ☑️Teamwork ☑️ Creativity ☑️ Work ethic ☑️Planning ☑️ Leadership ☑️ Negotiation ☑️Empathy ☑️ Patience ☑️ Energy and optimism If you let me, I can be your VA and help you with whatever you need. 💪😊
Work history
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Skills

Skills

  • Microsoft Office
  • Data Entry
  • Email Communication
  • Task Coordination
  • Microsoft Excel
  • Calendar
  • Gmail
  • Social Network Administration
  • Sales
  • Administrative Support
  • Google Actions
  • Spanish
  • Customer Service
  • Social Media Management

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