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Nithya Shankari M.

Nithya Shankari M.

Hyderabad, India
Job Success
Top Rated

Expert in email support /live chat support /phone support

An Experienced Customer Service professional with over 13 years of distinguished performance in the IT Industry. As a passionate worker, my zeal for the work I do will be evident in the quality of work delivered. Also a highly motivated and ambitious individual possessing excellent ability to work in a team with great deal of professionalism. I'm also a quick learner and enthusiastic. I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several tasks at once. My skills include proficiency in all levels of Support solutions for SAAS Software, Office 365 Applications, Exchange, Sharepoint, One drive, Outlook, Webhosting Service, Networking products, Wordpress Plugins, Presales, QA Analysis, Billing Order Processing, Windows client and server administration via Chat, Email and Phone. So I have an outstanding Customer Service skills resolving technical and non technical issues and educating end-users with excellent English proficiency. Extensive experience using Helpdesk Softwares like Zendesk, Rave, Freshdesk, Helpshift, Kayako, Helpscout, WHMCS, JIRA, Smarter Track, and Chat Softwares like Provide Support, Livechat, WhosOn, Smarter Track, Helpshift, Google Voice. As a Microsoft Certified Professional I have broad understanding of Windows Server, IIS, CPanel, Plesk, CRM, Installation of all version of Windows OS, Networking concepts and Backup technologies. I have done MCSA certification on Windows Server 2008 and 2012. I am willing to seize every knowledge, skills, practice and proficiency I have so as to learn more than a handful of impressive and remarkable things to assist you in your business with commitment and sincerity. I look forward to working with you by performing the job to the best of my ability.
No items

Skills

Get started working with Nithya Shankari quickly with these predefined projects.

Get started working with Nithya Shankari quickly with these predefined projects.

You will get a fantastic customer service done via tickets, chats & phone.

From $400
5 days delivery
Nithya Shankari M.

Nithya Shankari M.

Hyderabad, India
Job Success
Top Rated
27
Total Jobs
4,725
Total Hours

View profile

Expert in email support /live chat support /phone support

Specializes in
An Experienced Customer Service professional with over 13 years of distinguished performance in the IT Industry. As a passionate worker, my zeal for the work I do will be evident in the quality of work delivered. Also a highly motivated and ambitious individual possessing excellent ability to work in a team with great deal of professionalism. I'm also a quick learner and enthusiastic. I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several tasks at once. My skills include proficiency in all levels of Support solutions for SAAS Software, Office 365 Applications, Exchange, Sharepoint, One drive, Outlook, Webhosting Service, Networking products, Wordpress Plugins, Presales, QA Analysis, Billing Order Processing, Windows client and server administration via Chat, Email and Phone. So I have an outstanding Customer Service skills resolving technical and non technical issues and educating end-users with excellent English proficiency. Extensive experience using Helpdesk Softwares like Zendesk, Rave, Freshdesk, Helpshift, Kayako, Helpscout, WHMCS, JIRA, Smarter Track, and Chat Softwares like Provide Support, Livechat, WhosOn, Smarter Track, Helpshift, Google Voice. As a Microsoft Certified Professional I have broad understanding of Windows Server, IIS, CPanel, Plesk, CRM, Installation of all version of Windows OS, Networking concepts and Backup technologies. I have done MCSA certification on Windows Server 2008 and 2012. I am willing to seize every knowledge, skills, practice and proficiency I have so as to learn more than a handful of impressive and remarkable things to assist you in your business with commitment and sincerity. I look forward to working with you by performing the job to the best of my ability.
No items

Skills

Get started working with Nithya Shankari quickly with these predefined projects.

Get started working with Nithya Shankari quickly with these predefined projects.

You will get a fantastic customer service done via tickets, chats & phone.

From $400
5 days delivery
More than 30 hrs/week
A Cosmic Realm
A Cosmic Realm
3,246 hours
100% Job Success

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