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Gopa C.
Bangalore, India
100% Job Success

21 yrs experienced Sr. Business Analyst | Product Manager/Owner

I bring order to chaos, get the dots joined, focus on execution, take the enterprise forward while having fun doing it. 🥇 Over 20 years of Techno-Functional experience in Business Analysis, Business Intelligence, Client Management, Process Improvement & Process Transitioning. 🏆 4000+ Upwork hours 🏆 5-Star feedback and 100% project success rate 🏆 $200k + earnings ✅ Proven Track Record & Guarantee of High-Quality Product Delivery. ✅ Great understanding of clients needs ✅ Solving problems and making my clients business grow ✅ Application of Scrum based Agile development framework for end to end delivery of solution ✅ Certified Agile Business Analyst ✅ Absolute love and commitment to my work ✅ Worked with international clients and teams in U.S.A, Europe, Middle East, APAC and Australia ✅ Increased efficiency of system SLA by 30% through raising critical defects using JIRA for an international client ✅ Improved Operational efficiency by 40% by organizing automated self-paced training for 1000 plus developers via use cases, workflows and self- paced tutorials ✅ Worked in close association with business owners, serving as the single point of contact for numerous major implementation projects internationally ✅ Created financial solutions using QlikView/QlikSense for clients based in Swedento empower business owners and CFOs with quick answers to important business questions relating to profitability and expense management. ✅ Transitioned IT Application Support for Passenger Revenue Accounting Systems of multiple airlines (viz. Philippine Airlines, SN Brussels Airlines, Garuda Airlines & Jet Airways) from British Airways UK IT team to India, in just 5 months ✅ Mentored and led team of 20 Business Analysts in Large sized and complex IT System Integration Program ✅ Master’s degree in Information Technology from Virginia Tech, Virginia and Post Graduate Diploma in Systems Management from S.P. Jain Institute, Mumbai, India. Gopa Chakrabarti has led or worked on engagements in a wide range of business applications for banking, insurance, airline, retail, healthcare and direct marketing across multiple geographies, where she was responsible for requirements gathering and analysis, process improvement, and IT consulting. As a Business Analyst, her forte is in business discovery with a strong focus on consulting services She has extensive experience in Business Analysis and Business Intelligence project development: 20 years of experience in Requirements gathering ▪ Business analysis ▪ Project definition ▪ Business consulting ▪ Project management ▪ Design ▪ Development ▪ Implementation ▪ Test ▪ Support Speciality, Best practices & Knowledge in: ✅ Business Analysis ✅ Requirement Gathering ✅ Development of specific and complex enterprise BI solutions ✅ Design of BI dashboards ✅ Over 7+ years of experience with QlikView and QlikSense ✅ Worked on QlikView / QlikSense for more than 15+ BI projects for Enterprise companies Her interest in working with companies as a freelance consultant stems from a desire to solve complex solutions Her goal as a Business Analyst and QlikView / Business consultant is not only to develop but to Consult and provide high valuable solutions that will help your organization enhance its decision making processes Experience ---------------- Business Analyst QlikView/QlikSense Consultant IT Programming BI Reporting Project Manager
Work history
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Skills

Skills

  • User Acceptance Testing
  • Management Consulting
  • Product Management
  • Requirement Analysis
  • Prototyping
  • Technical Documentation

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