John R.
Quezon CityPhilippines
100% Job Success
Top Rated

Customer Service

Working for several foreign accounts in my previous company has taught me well enough how to properly assess the situation and to do the proper resolution within the company's policies and standards. One of my accomplishments in my BPO background was to have 0 DSAT (Dissatisfied surveys) for 6 straight months while properly following the company's quality control and rules.

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Skills

  • Client Management
  • Interpersonal Skills
  • Communication Etiquette
  • Time Management
  • Customer Satisfaction