Roshein Kristiana M.
Padre GarciaPhilippines

Customer Service | Efficient Virtual Assistant

I'm Roshein, a dedicated virtual assistant with a solid background in customer service and a passion for providing exceptional support to businesses like yours. With 4 years of experience as a customer service representative, I've developed a strong foundation in communication, problem-solving, and client management, which I'm eager to leverage in my role as a virtual assistant. What I Offer: ✔️Administrative Support ✔️Customer Service and Support ✔️Email and Calendar Management ✔️Data Entry and Organization ✔️Basic Video/Photo Editing ✔️Research and report writing ✔️Social Media Management ✔️Technical Proficiency ✔️Other Tasks I managed administrative tasks with accuracy, ensuring nothing get missed 💬Slack  💬Zendesk  💬Talkdesk 💬Google Workspace 💬Microsoft Teams 💬Microsoft 365 (Office) 💬Google Meet 💬Zoom  Knowledgeable when it comes to : 💬Canva 💬 CupCut Why Choose Me? ✔️Proven Experience: Four years in BPO roles have honed my skills in multitasking, problem-solving, and customer interaction. ✔️Attention to Detail: I pride myself on being detail-oriented and ensuring that all tasks are completed accurately and efficiently. ✔️Reliable and Trustworthy: I am committed to meeting deadlines and maintaining the highest level of confidentiality. ✔️Adaptable and Quick Learner: I can quickly adapt to new tools and processes, ensuring smooth transitions and continuous improvement. ✔️Communication Skills :I pride myself on my ability to communicate clearly, both verbally and in writing, ensuring that you're always kept informed and up-to-date. ✔️Client Satisfaction : I'm committed to providing you with the highest level of service and support, and I'll go above and beyond to ensure that you're happy with the results. Let’s Work Together:‼️‼️‼️ I am excited to bring my skills and experience to your team. Whether you need help with daily administrative tasks, customer service support, or project management, I am here to assist you. Let’s connect and discuss how I can contribute to your success! Availability🕰️ Available for both short-term and long-term projects. Flexible with working hours to accommodate different time zones.

Skills

  • Virtual Assistance
  • Receptionist Skills
  • Email
  • Zendesk
  • Microsoft Access
  • Google Workspace
  • Salesforce
  • Email Support
  • Slack
  • CapCut