Status: Offline
Arantxa M.
Santiago, Philippines
Customer Support | General VA | E-Commerce
$7.00/hr
🔍 𝐀𝐫𝐞 𝐲𝐨𝐮 𝐥𝐨𝐨𝐤𝐢𝐧𝐠 𝐭𝐨 𝐞𝐥𝐞𝐯𝐚𝐭𝐞 𝐲𝐨𝐮𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐭𝐨 𝐧𝐞𝐰 𝐡𝐞𝐢𝐠𝐡𝐭𝐬?
📌 𝐖𝐢𝐭𝐡 𝐚 𝐩𝐫𝐨𝐯𝐞𝐧 𝐭𝐫𝐚𝐜𝐤 𝐫𝐞𝐜𝐨𝐫𝐝 𝐢𝐧 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐢𝐧𝐠 𝐞𝐱𝐜𝐞𝐩𝐭𝐢𝐨𝐧𝐚𝐥 𝐬𝐮𝐩𝐩𝐨𝐫𝐭, 𝐈 𝐬𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐳𝐞 𝐢𝐧 𝐟𝐨𝐬𝐭𝐞𝐫𝐢𝐧𝐠 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐥𝐨𝐲𝐚𝐥𝐭𝐲 𝐚𝐧𝐝 𝐬𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐞𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧, 𝐩𝐫𝐨𝐛𝐥𝐞𝐦-𝐬𝐨𝐥𝐯𝐢𝐧𝐠, 𝐚𝐧𝐝 𝐞𝐦𝐩𝐚𝐭𝐡𝐲.
📌 𝐈 𝐛𝐫𝐢𝐧𝐠 𝐚 𝐮𝐧𝐢𝐪𝐮𝐞 𝐛𝐥𝐞𝐧𝐝 𝐨𝐟 𝐭𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐩𝐫𝐨𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 𝐚𝐧𝐝 𝐚𝐝𝐚𝐩𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲, 𝐞𝐧𝐬𝐮𝐫𝐢𝐧𝐠 𝐲𝐨𝐮𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 𝐫𝐞𝐜𝐞𝐢𝐯𝐞 𝐭𝐢𝐦𝐞𝐥𝐲 𝐚𝐧𝐝 𝐚𝐜𝐜𝐮𝐫𝐚𝐭𝐞 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬.
📈 𝐋𝐞𝐭'𝐬 𝐭𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦 𝐲𝐨𝐮𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐢𝐧𝐭𝐞𝐫𝐚𝐜𝐭𝐢𝐨𝐧𝐬 𝐢𝐧𝐭𝐨 𝐥𝐚𝐬𝐭𝐢𝐧𝐠 𝐫𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩𝐬 𝐚𝐧𝐝 𝐝𝐫𝐢𝐯𝐞 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐬𝐮𝐜𝐜𝐞𝐬𝐬 𝐭𝐨𝐠𝐞𝐭𝐡𝐞𝐫!
📞 𝐅𝐞𝐞𝐥 𝐟𝐫𝐞𝐞 𝐭𝐨 𝐫𝐞𝐚𝐜𝐡 𝐨𝐮𝐭—𝐈’𝐝 𝐥𝐨𝐯𝐞 𝐭𝐨 𝐝𝐢𝐬𝐜𝐮𝐬𝐬 𝐡𝐨𝐰 𝐈 𝐜𝐚𝐧 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐲𝐨𝐮𝐫 𝐭𝐞𝐚𝐦!
𝐒𝐄𝐑𝐕𝐈𝐂𝐄𝐒 𝐈 𝐏𝐑𝐎𝐕𝐈𝐃𝐄:
𝑨𝒔 𝑮𝒆𝒏𝒆𝒓𝒂𝒍 𝑽𝒊𝒓𝒕𝒖𝒂𝒍 𝑨𝒔𝒔𝒊𝒔𝒕𝒂𝒏𝒕:
Social Media Accounts Management
Administrative Tasks
Data Entry
Calendar Management
Canva design
𝑨𝒔 𝑪𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝑺𝒖𝒑𝒑𝒐𝒓𝒕 / 𝑶𝒓𝒅𝒆𝒓 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 𝑺𝒑𝒆𝒄𝒊𝒂𝒍𝒊𝒔𝒕:
Answering queries by email, phone, and or chat.
Fulfilling customer orders
Inspecting shipment
Managing customer satisfaction
Process refunds and escalations
𝐌𝐲 𝐭𝐫𝐚𝐢𝐭𝐬 𝐭𝐡𝐚𝐭 𝐜𝐚𝐧 𝐜𝐨𝐧𝐭𝐫𝐢𝐛𝐮𝐭𝐞 𝐭𝐨 𝐭𝐡𝐞 𝐬𝐮𝐜𝐜𝐞𝐬𝐬 𝐨𝐟 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬:
Goal-getter
Reliable
Can work with minimal supervision
Honest
Detail-oriented
Ability To Multitask
𝐖𝐇𝐘 𝐂𝐇𝐎𝐎𝐒𝐄 𝐌𝐄?
I can significantly contribute to a company’s efficiency, cost-effectiveness, and overall success.
𝐖𝐇𝐀𝐓 𝐌𝐀𝐊𝐄𝐒 𝐌𝐄 𝐃𝐈𝐅𝐅𝐄𝐑𝐄𝐍𝐓?
I am deeply passionate about the things that I love and I never stop myself from learning.
Work history
Work history
Customer Ambassador, Special Projects
Jan 29, 2024
-
Jul 29, 2024
5.00
Private earnings
Customer Ambassador, Special Projects
Jan 13, 2024
-
Jan 29, 2024
5.00
Private earnings
Customer Ambassador, Special Projects
Jul 31, 2023
-
Jan 12, 2024
No feedback given
Private earnings
Customer Ambassador, Special Projects
Jul 11, 2023
-
Jul 31, 2023
5.00
Private earnings
Customer Ambassador, Special Projects
Feb 14, 2023
-
Jul 10, 2023
5.00
Private earnings
Customer Service Rep for Upwork (Special Projects) - Upwork enterprise client
Jan 9, 2023
-
Feb 14, 2023
5.00
Private earnings
Customer Ambassador, Special Projects
Jul 29, 2024
-
Present
Job in progress
Private earnings
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Skills
Skills
- Email Support
- Zendesk
- Google Workspace
- Virtual Assistance
- Order Tracking
- Ecommerce Order Fulfillment
- Client Management
- Communication Skills