Arantxa M.

Arantxa M.


Customer Service Pro | Online Business Management | Virtual Assistant

I have 7+ years of extensive experience in the Customer Service field successfully managing a high volume of customer inquiries through various channels, including phone, email, and live chat. I have a proven track record of maintaining high customer satisfaction ratings and building strong relationships with clients. I have developed a strong skill set in customer service, consistently exceeding customer expectations and resolving complex issues. Additionally, I have 1+ year of experience in the E-Commerce field, managing seller marketplace inquiries such as product information, refund concerns, logistics, and escalations. I would welcome the opportunity to discuss how my skills and experience align with the requirements of the customer service position in your company. Please feel free to contact me at your convenience to schedule an interview.
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  • Email Support
  • English
  • Zendesk
  • Customer Service
  • Google Workspace
  • Microsoft Office
  • Adobe Lightroom
  • Canva
  • Business Management
  • Virtual Assistance
  • Ecommerce
  • Amazon
  • Adobe Photoshop
  • Shopify
  • Email Management