Microsoft Excel is a proprietary commercial spreadsheet application written and distributed by Microsoft for Microsoft Windows and Mac OS X. It features calculation, graphing tools, pivot tables, and a macro programming language called Visual Basic for Applications. wikipedia.org

Python is a general-purpose, high-level programming language whose design philosophy emphasizes code readability. Python claims to combine "remarkable power with very clear syntax", and its standard library is large and comprehensive. wikipedia.org

The Microsoft Bot Framework is a powerful set of services, tools, and SDKs that provides a rich foundation or framework for developers to build and connect intelligent bots wikipedia.org

Analysis of data is a process of inspecting, cleaning, transforming, and modeling data with the goal of highlighting useful information, suggesting conclusions, and supporting decision making. wikipedia.org

Google Analytics (GA) is a free service offered by Google that generates detailed statistics about the visitors to a website. wikipedia.org

PowerPivot is a free add-in to the 2010 version of the spreadsheet application Microsoft Excel. It extends the capabilities of the PivotTable data summarisation and cross-tabulation feature by introducing the ability to import data from multiple sources. wikipedia.org

a standardized non-executable file type used by computer software as a pre-formatted example on which to base other files, especially documents.

Pandas is an open source, BSD-licensed library providing high-performance, easy-to-use data structures and data analysis tools for the Python programming language. wikipedia.org

Statistics is the study of the collection, organization, analysis, and interpretation of data. It deals with all aspects of this, including the planning of data collection in terms of the design of surveys and experiments. wikipedia.org

VBScript (Visual Basic Scripting Edition) is an Active Scripting language developed by Microsoft that is modeled on Visual Basic. It is designed as a lightweight language with a fast interpreter for use in a wide variety of Microsoft environments. wikipedia.org

Google Docs is a free, Web-based office suite, and data storage service offered by Google. It allows users to create and edit documents online while collaborating in real-time with other users. wikipedia.org