Faizan M.

Faizan M.

TorontoCanada

Expert in Customer Support Service with experience in Wordpress

Hello. Thanks for visiting my profile. My name is Faizan Maroof and I have been doing freelancing since 2013. I have served 100's of clients on different platforms like Fiverr and Freelancer. I have bachelors degree in Mass Communication and currently I am doing my bachelors in Computer Science. I have completed number of projects related to WordPress (Specially eCommerce store), Customer Service, Social Media Marketing, Telemarketing, Web Scraping and Data Entry. Client satisfaction is my top priority, I listen to the requirements and understand the scope of project whether its data entry or WordPress. I believe in discussing all the aspects of specific project, set a road map and complete the project accordingly. I don't compromise on quality and always deliver before deadline. Following is the breakdown of the services I can provide: -WordPress- If you are planning to start a business online you just have tell me "the purpose of website" with your input and my experience we can develop a professional online store. Me and my team will build up an awesome website with all the necessary functionalities. If you are looking for product listing in your store don't worry we are there, we can upload products. If you are looking for website management don't worry we are there for you. If you want a dedicated virtual assistant for website, One of our experienced team member will take all the responsibility of order processing, communication with suppliers, Email handling and customer support. As your business grows we can have more dedicated virtual assistants as per our needs. -Customer Support- I believe in any business "customers are real boss they can fire anyone" so customer support is an integral part of any business. We provide a professional customer support. We have strong grip our Zendesk, Jio chat, Tawk.to and other customer support softwares. We can provide customer support in any form like emails, calls, social media comments and queries. Along with this we will also work on knowledge base and articles, so we can minimize the load on emails and calls. I believe a good customer support agent not only solve customer's queries but also provide input for development of business, as he directly communicate with the customers who matter the most in any business. -Web Scraping- Web scraping means to collect data which is public from any website. My team will develop a script to scrape data from any website. We mostly work with Python as most of the data is scraped using Python. Correct data is very important for any business so we focus on quality rather than quantity. We can get emails from social media platforms like Facebook, LinkedIn or twitter. These emails can be used for email marketing. -Social Media Marketing- I believe that content is most important aspect in social media marketing, so we focus on content in first stage, Once we have our content ready we post them and post them on time when we feel that pour target audience is there. Once we have enough content we start working on paid promotions and along with that we keep updating content. -Telemarketing- Whether you are looking for inbound or outbound team we are there for you. We can set a team according to requirements and number of team members is not an issue at all. Just let me know the requirements and I will set a team fulfilling all the needs. -Data entry- Whether its simple or complex we can work on any sort of data, we can perform web research related to specific niche. In short we can work on any sort of data entry project. -Conclusion- My basic aim is to develop an agency where my clients can get all solutions related to online business. We are currently working on developing SEO team and I am hopeful we will have them soon. For any sort of project just knock me anytime and we will provide service in best possible way. Look forward to meet you soon Thank you!
No items

Portfolio

Live chat handling for sneakerslite.com via Jivo chat
Live chat handling for sneakerslite.com via Jivo chat
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Skills

Get started working with Faizan quickly with these predefined projects.

Get started working with Faizan quickly with these predefined projects.

You will get 8 hours of live chat, customer support and store management

From $100
7 days delivery
Faizan M.

Faizan M.

TorontoCanada
1
Total Jobs
336
Total Hours

View profile

Expert in Customer Support Service with experience in Wordpress

Specializes in
Hello. Thanks for visiting my profile. My name is Faizan Maroof and I have been doing freelancing since 2013. I have served 100's of clients on different platforms like Fiverr and Freelancer. I have bachelors degree in Mass Communication and currently I am doing my bachelors in Computer Science. I have completed number of projects related to WordPress (Specially eCommerce store), Customer Service, Social Media Marketing, Telemarketing, Web Scraping and Data Entry. Client satisfaction is my top priority, I listen to the requirements and understand the scope of project whether its data entry or WordPress. I believe in discussing all the aspects of specific project, set a road map and complete the project accordingly. I don't compromise on quality and always deliver before deadline. Following is the breakdown of the services I can provide: -WordPress- If you are planning to start a business online you just have tell me "the purpose of website" with your input and my experience we can develop a professional online store. Me and my team will build up an awesome website with all the necessary functionalities. If you are looking for product listing in your store don't worry we are there, we can upload products. If you are looking for website management don't worry we are there for you. If you want a dedicated virtual assistant for website, One of our experienced team member will take all the responsibility of order processing, communication with suppliers, Email handling and customer support. As your business grows we can have more dedicated virtual assistants as per our needs. -Customer Support- I believe in any business "customers are real boss they can fire anyone" so customer support is an integral part of any business. We provide a professional customer support. We have strong grip our Zendesk, Jio chat, Tawk.to and other customer support softwares. We can provide customer support in any form like emails, calls, social media comments and queries. Along with this we will also work on knowledge base and articles, so we can minimize the load on emails and calls. I believe a good customer support agent not only solve customer's queries but also provide input for development of business, as he directly communicate with the customers who matter the most in any business. -Web Scraping- Web scraping means to collect data which is public from any website. My team will develop a script to scrape data from any website. We mostly work with Python as most of the data is scraped using Python. Correct data is very important for any business so we focus on quality rather than quantity. We can get emails from social media platforms like Facebook, LinkedIn or twitter. These emails can be used for email marketing. -Social Media Marketing- I believe that content is most important aspect in social media marketing, so we focus on content in first stage, Once we have our content ready we post them and post them on time when we feel that pour target audience is there. Once we have enough content we start working on paid promotions and along with that we keep updating content. -Telemarketing- Whether you are looking for inbound or outbound team we are there for you. We can set a team according to requirements and number of team members is not an issue at all. Just let me know the requirements and I will set a team fulfilling all the needs. -Data entry- Whether its simple or complex we can work on any sort of data, we can perform web research related to specific niche. In short we can work on any sort of data entry project. -Conclusion- My basic aim is to develop an agency where my clients can get all solutions related to online business. We are currently working on developing SEO team and I am hopeful we will have them soon. For any sort of project just knock me anytime and we will provide service in best possible way. Look forward to meet you soon Thank you!
No items

Portfolio

Live chat handling for sneakerslite.com via Jivo chat
Live chat handling for sneakerslite.com via Jivo chat
Want to see more? Create Account

Skills

Get started working with Faizan quickly with these predefined projects.

Get started working with Faizan quickly with these predefined projects.

You will get 8 hours of live chat, customer support and store management

From $100
7 days delivery
As Needed - Open to Offers

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