Irene Deserie D.
Lapu-Lapu CityPhilippines
Rising Talent

Insurance Admin/Assistant/CSR/

Hi, I'm Irene, a rising talent as an Insurance Specialist for Personal lines. I assist Insurance Agents and Producers across multiple states, including Utah and Wisconsin, in achieving their goals and streamlining their operations by reducing insurance administrative tasks. With my expertise and knowledge in the insurance industry, I provide unparalleled service to ensure smoother and more efficient business operations. I am passionate about what I do and deliver jobs promptly, and I can work under minimal supervision. What I can offer: INSURANCE ADMIN/CSR/SPECIALIST/UNDERWRITER: -Quoting Personal Insurance -Accord- Creating Binder, Cancellations and Insurance Application -Process Endorsements -Sending Auto ID cards or Proof of insurance -Task organizing/workflow implementation -Managing Renewals -Insurance Admin and verification -Mortgagee Update and Communicate with Mortgagee -Cross-selling policies to customers -Remarketing accounts -Policy Analysis -Policy Binding -Policy documentation -Deal with carriers and mortgagees -Policy change -Policy Downloads -Policy Cancellation -Client communication Carriers Used: Safeco State Auto Metlife Progressive Auto Owners Travelers Allstate Nationwide American Modern Berkshire Guard CatCoverage Foremost Bear River ForemostAR Mainstreet CRM/AGENCY MANAGEMENT SYSTEM: Hubspot Guidewire RATER: Ezlynx INSURANCE CLAIM MANAGEMENT (HOME & AUTO) -Manage claim until finalization -liaised with vendors (repairer, carriers, third-party carriers& mortgage) -Settle payment to vendors, third party and insured -Manage claim acceptance and denial -Review policy coverage -Provide customer service to insured/customer phone and email -File document OTHERS: -Customer support/service -Data Entry -Multitasking -Handle Billing and Retention Tools: Slack Microsoft Office Google Applications If this is helpful, feel free to get in touch with me, and I'll respond to you ASAP.
Work history

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  • Data Entry
  • Vehicle Insurance
  • Property Insurance
  • Insurance Policy Analysis
  • Email Support