Damian N.
Corregidora, Queretaro, Mexico
100%
Job Success
Top Rated Plus
Tech support, Network Engineering
$37.50/hr
I have 5 (2011- 2016) years of customer service and tech support experience. I've worked with Verizon FIOS and also for a marketing firm called TLE market, as well as hospitality wifi a hospitality tech support and networking integrator for various hotel chains
Upwork Jobs I've had have been with Quick community service as a general assistant, customer service, tech support, refunds, payments, all of it via email, phone, and chat
Another one was with email chat support for A PowerPoint software addon and hospitality wifi. As an on-site tech, I was previously level 1, level 2, and level 3 tech support; currently, i am the manager of the Latin American branch in regards to network engineering.
For the last 5 years (2016-2021), I've worked in netwoking and implementation with equipment from various companies, for example, Meraki, Ruckus, Ubiquiti, Radius Gateway, and to a lesser degree, cisco equipment.
I've had the following responsibilities:
-Wireless architecture
-wireless troubleshooting
-wireless design
-Switching installation
-Cabling design
-network documentation.
I have experience with outbound, inbound calling, cold calling, data entry, research, tech support, troubleshooting.
I have field experience with site surveys, wireless networking, and installation of networking equipment
I have extensive experience with wireless architectures, as well as networking design and implementations.
I am a small cisco business, Mikrotik and cisco Meraki certified
I have an USA Visa, Australian Visa and I am able to travel at a moment's notice if needed.
Work History
Systems & Support Engineer (agents from MEXICO who speaks both English and Spanish preffered)
Apr 29, 2015
-
May 26, 2022
No feedback given
Private earnings
Wireless Site Survey - in Monterey, MX (on-site)
5.00
Jan 28, 2020
-
Jun 19, 2021
"Fantastic Person and Engineer!"
Private earnings
Ongoing Part Time Sales and Support Officer for Software Product
Dec 15, 2014
-
Mar 16, 2015
No feedback given
Private earnings
Multiple Virtual Assistants
5.00
Oct 23, 2014
-
Nov 24, 2014
"Great freelancer. Highly recommend."
Private earnings
Live Chat Operators with Previous Experience and Excellent English
4.80
Feb 1, 2014
-
Feb 10, 2014
"Damien is a good employee. I will hire him again. Thanks."
Private earnings
Internet Search Query Assessment
5.00
Jun 18, 2013
-
Oct 30, 2013
Private earnings
HWF Design Engineering Supervisor
Mar 6, 2023
-
Present
Job in progress
Private earnings
Damian N. has more jobs. Create an account to review them
Portfolio
Damian N.
Corregidora, Queretaro, Mexico
100%
Job Success
Top Rated Plus
25
Total Jobs
21,100
Total Hours
View profile
All work
Tech support, Network Engineering
Specializes in$37.50/hr
I have 5 (2011- 2016) years of customer service and tech support experience. I've worked with Verizon FIOS and also for a marketing firm called TLE market, as well as hospitality wifi a hospitality tech support and networking integrator for various hotel chains
Upwork Jobs I've had have been with Quick community service as a general assistant, customer service, tech support, refunds, payments, all of it via email, phone, and chat
Another one was with email chat support for A PowerPoint software addon and hospitality wifi. As an on-site tech, I was previously level 1, level 2, and level 3 tech support; currently, i am the manager of the Latin American branch in regards to network engineering.
For the last 5 years (2016-2021), I've worked in netwoking and implementation with equipment from various companies, for example, Meraki, Ruckus, Ubiquiti, Radius Gateway, and to a lesser degree, cisco equipment.
I've had the following responsibilities:
-Wireless architecture
-wireless troubleshooting
-wireless design
-Switching installation
-Cabling design
-network documentation.
I have experience with outbound, inbound calling, cold calling, data entry, research, tech support, troubleshooting.
I have field experience with site surveys, wireless networking, and installation of networking equipment
I have extensive experience with wireless architectures, as well as networking design and implementations.
I am a small cisco business, Mikrotik and cisco Meraki certified
I have an USA Visa, Australian Visa and I am able to travel at a moment's notice if needed.
Work History
Systems & Support Engineer (agents from MEXICO who speaks both English and Spanish preffered)
Apr 29, 2015
-
May 26, 2022
No feedback given
Private earnings
Wireless Site Survey - in Monterey, MX (on-site)
5.00
Jan 28, 2020
-
Jun 19, 2021
"Fantastic Person and Engineer!"
Private earnings
Ongoing Part Time Sales and Support Officer for Software Product
Dec 15, 2014
-
Mar 16, 2015
No feedback given
Private earnings
Multiple Virtual Assistants
5.00
Oct 23, 2014
-
Nov 24, 2014
"Great freelancer. Highly recommend."
Private earnings
Live Chat Operators with Previous Experience and Excellent English
4.80
Feb 1, 2014
-
Feb 10, 2014
"Damien is a good employee. I will hire him again. Thanks."
Private earnings
Internet Search Query Assessment
5.00
Jun 18, 2013
-
Oct 30, 2013
Private earnings
HWF Design Engineering Supervisor
Mar 6, 2023
-
Present
Job in progress
Private earnings
Damian N. has more jobs. Create an account to review them
Portfolio
Hours per week
More than 30 hrs/week