Marjorie F.

Marjorie F.

Santa MariaPhilippines
100% Job Success

Customer Service Tech Support Supervisor

Looking for exemplary customer service? I'm glad to provide you with the solution. My 18 years of experience in customer service sharpen my personal skills that I believe is an essential qualities to customer service such as positive attitude, empathy, attentiveness, patience, promptness, customer-first attitude and always giving the best to be able to meet and even exceed customers needs and wants. I maintain a professional and patient demeanor when responding to customer inquiries and complaints. I am a team player, and well-organized, with outstanding written and oral communication skills. I have the ability to multi-task and prioritized in a fast-paced even a stressful environment and can manage different platforms all at the same time. I have a background in Sales, Research, Data Entry, Voice Support, and Email & Chat Support. With my strong customer service background and problem-solving skills, I feel successful in tasks involving interacting with customers. Customers often acknowledge how they appreciated the quality of service I provide. I also enjoy fulfilling administrative duties and would love the opportunity to grow and develop my abilities in related tasks. I handled inbound and outbound calls, back-end support, resolution and recovery management, modification and service fulfillment, billing concerns/complaints, sales team lead, application processing, and approval of line applications. I have won several performance awards and been promoted twice. I am an honest worker and you can rely on my skills. I am willing to work long hours to meet business needs. I look forward to sharing more details of my experience and motivations with you. Thank you for your consideration. Sincerely, Marjorie
Rating is 5 out of 5.
5.00 Jul 25, 2022 - Sep 6, 2022
Private earnings
Rating is 5 out of 5.
5.00 Dec 10, 2018 - Dec 17, 2018

"Great worker. Great attitude."

Private earnings
Rating is 4 out of 5.
4.00 Nov 12, 2018 - Dec 7, 2018
Private earnings

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  • Online Chat Support
  • Help Scout
  • Customer Service
  • Microsoft Excel
  • Social Media Engagement
  • Microsoft Word
  • Oberlo
  • Administrative Support
  • Email Communication
  • AliExpress
  • Slack
  • Canva
  • Social Media Content Creation
  • Asana