Luis R.
Santo DomingoDominican Republic

Expert customer service, tech support and software developer.

Greetings! I am a multifaceted professional with over 6 years of expertise in the dynamic call center industry, providing pivotal support to renowned US companies like Verizon, Samsung US, Turo, Thryv,and Roblox. My comprehensive skill set spans customer support, exchanges/refunds, moderation, tech support, proficient data entry using Microsoft Office tools, and entry-level software development. In addition to excelling in Bilingual Customer Support roles, I bring a foundation in software development and QA skills. My commitment to continuous improvement extends to programming, where I've honed my abilities to contribute effectively to development projects. Eager to bring this diverse skill set to your team, I am enthusiastic about the prospect of collaborating to deliver exceptional results and elevate your projects to new heights!
Work history

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Skills

Skills

  • Microsoft SQL Server
  • Problem Solving
  • Jira
  • Salesforce