Mina M.
Alexandria, Egypt
71%
Job Success
Network security and IT support engineer
$25.00/hr
I am a Network security and IT support engineer, I am highly skilled in troubleshooting, support installation, and configuration.
My solid background in communication and negotiation skills, making friendly relationships, active listening skills, and the flexibility to deal with others has allowed me to deal in teamwork with exceptional performance.
Talk clients through a series of actions, either via phone, email, or chat, until they’ve solved a technical issue.
Hands-on experience with Windows/Linux/Mac OS environments.
Familiarity with remote desktop applications and help desk software such as Teamviewer, Anydesk, and Zoom.
Ability to provide step-by-step technical help, both written and verbal.
Excellent problem-solving and communication skills.
I have wide experience with Palo Alto, Sophos, Fortigate, Forcepoint, F5 LTM, ASM, Pfsense, Thales HSM, and PKI solutions implementation. Deploying SSL-VPN & IPsec tunnel. Kaspersky endpoint and security center deploying. Deep Security for trend micro as endpoint protection.
Planning, implementing, managing, monitoring, and upgrading security measures for the protection of the organization's data, systems, and networks, troubleshooting security and network problems, daily administrative tasks, reporting and communication with the relevant departments in the organization, ensuring that the organization's data and infrastructure are protected by enabling the appropriate security controls, participating in the change management process.
Work history
Work history
Sophos SG UTM to XGS migration
4.45
Mar 15, 2023
-
Mar 23, 2023
Private earnings
Recover thunderbird address book; fix webcam access windows 10
5.00
Jan 3, 2023
-
Feb 17, 2023
"I appreciate Mina's professionalism, willingness to keep going until a solution is found, his patience with my tech ignorance. I would work with him again."
Private earnings
Install PHA Pro 8 in windows 10 machine
5.00
Dec 9, 2022
-
Dec 9, 2022
"Mina is skilled and efficient. Quick turn around time, great team player. HE helped me with task which I almost thought is impossible. He patiently tried to understand and completed…
Private earnings
Firewall network Specialist
Apr 16, 2024
-
Present
Job in progress
Private earnings
Site to site VPN set up
Mar 2, 2023
-
Present
Job in progress
Private earnings
Setup AD Server and OpeVPN Authentication
Dec 26, 2022
-
Present
Job in progress
Private earnings
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Skills
Skills
- Microsoft Windows
- FortiGate Firewall
- Cisco
- Information Technology
- F5, Inc.
Project catalog
Get started working with Mina quickly with these predefined projects.
Get started working with Mina quickly with these predefined projects.
You will get a Configuration and Troubleshooting for your Network Switches
From $20
2 days delivery
You will get a configuration and troubleshooting for your firewall
From $50
2 days delivery
You will get a professional F5 LTM loadbalancer configuration and troubleshooting
From $100
3 days delivery