Omononye V.
Ikeja, Nigeria
Customer service and technical support
$5.00/hr
I maintained proactive approach to customer empathy, identifying customer satisfaction concerns and managing customer expectations.
I solve customer problem in downloading, installing and activating Office 365 and windows by identifying a customer's issue, collecting the relevant information and also investigating the root cause of the problem by utilizing provided resources and knowledge base.
I talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
I also research in real-time for issue resolution and collaborating with team members where applicable. I also collaborate with subjects matter experts and escalation managers when additional support is needed.
Work History
Looking for someone who can hire recruiters- commissioned based - can start ASAP!
4.00
Jun 18, 2022
-
Aug 14, 2022
Private earnings
On Call Virtual assistance - quick tasks done remotely
Jun 2, 2022
-
Present
Job in progress
Private earnings
Omononye V. has more jobs. Create an account to review them
Portfolio
Skills
- Real Estate Cold Calling
- Video Editing
- Appointment Setting
- Content Creation
- Virtual Assistant
- Microsoft SharePoint Administration
- Technical Support
- Phone Support
- Customer Support
- Microsoft Windows
- Researcher
- Multiple Email Account Management
- Lead Generation
- Phone Communication
- Cold Calling
- Windows 10 Administration
- Customer Satisfaction
- Customer Service
Omononye V.
Ikeja, Nigeria
5
Total Jobs
162
Total Hours
View profile
All work
Customer service and technical support
Specializes in$5.00/hr
I maintained proactive approach to customer empathy, identifying customer satisfaction concerns and managing customer expectations.
I solve customer problem in downloading, installing and activating Office 365 and windows by identifying a customer's issue, collecting the relevant information and also investigating the root cause of the problem by utilizing provided resources and knowledge base.
I talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
I also research in real-time for issue resolution and collaborating with team members where applicable. I also collaborate with subjects matter experts and escalation managers when additional support is needed.
Work History
Looking for someone who can hire recruiters- commissioned based - can start ASAP!
4.00
Jun 18, 2022
-
Aug 14, 2022
Private earnings
On Call Virtual assistance - quick tasks done remotely
Jun 2, 2022
-
Present
Job in progress
Private earnings
Omononye V. has more jobs. Create an account to review them
Portfolio
Skills
- Real Estate Cold Calling
- Video Editing
- Appointment Setting
- Content Creation
- Virtual Assistant
- Microsoft SharePoint Administration
- Technical Support
- Phone Support
- Customer Support
- Microsoft Windows
- Researcher
- Multiple Email Account Management
- Lead Generation
- Phone Communication
- Cold Calling
- Windows 10 Administration
- Customer Satisfaction
- Customer Service
Hours per week
More than 30 hrs/week
Testimonials
Endorsements from past clients
"He worked with my boss and I know his a trust worthy person and very reliable "
gideon m.
| ex. manager
Jul 2022 Verified
Jul 2022 Verified