Irma Isela A.
Rising Talent

System Support Engineer with Programming Experience

System Support Engineer with over 3 years of experience in supporting and installation for networking devices such as Cisco Meraki and Radius Gateway (Switches, Access Points and Gateways). Cisco CMNO and CMNA Certificate. Strong Customer Service Skills and detail oriented. Have also worked for Fiber ISP Companies for technical support with over 6 years of experience in ticket and escalation handling. Excellent supervisor and management skills. Experience working with large groups or people. College degree for Systems Engineering, with experience in App Development, have worked with Languages such as C, C#, Java and have basic knowledge in Python and web development. Have worked in Android Development for games to help kids to develop fine motor skills and communication skills.

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  • Python
  • Technical Support
  • TCP/IP