Katrica L.

Katrica L.

SnellvilleGA

Customer Experience & Tech Support | Administrate, Aviation, Business

Results oriented Customer Service Specialist and Leadership with over 15 years of experience in enhancing customer service across different industries, seeking to take next career step with a respected organization dedicated to delivering exceptional service and customer satisfaction. Accomplished in fidelize customers and exceed performance metrics to improve sales and motivate teams. Dedicated leader with the ability to lead a team, work under pressure in a fast paced environment and with a large volume of accounts with an exceptional service and quality. Bilingual in fluent Spanish and English. * Core Qualifications: * Accomplished communicator that understands the value of listening and empathy. * Experienced conflict mediator with proven ability to provide solutions that are beneficial for both customer and company. * Team leadership. * Sales expert.
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Katrica L.

Katrica L.

SnellvilleGA
1
Total Jobs

Customer Experience & Tech Support | Administrate, Aviation, Business

Specializes in
Results oriented Customer Service Specialist and Leadership with over 15 years of experience in enhancing customer service across different industries, seeking to take next career step with a respected organization dedicated to delivering exceptional service and customer satisfaction. Accomplished in fidelize customers and exceed performance metrics to improve sales and motivate teams. Dedicated leader with the ability to lead a team, work under pressure in a fast paced environment and with a large volume of accounts with an exceptional service and quality. Bilingual in fluent Spanish and English. * Core Qualifications: * Accomplished communicator that understands the value of listening and empathy. * Experienced conflict mediator with proven ability to provide solutions that are beneficial for both customer and company. * Team leadership. * Sales expert.
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More than 30 hrs/week