Gideon U.
IkejaNigeria

General Virtual Assistant | Administrative Assistant

Gideon Unah has over 5 years of experience in assisting top executives. looking for an experienced professional with a demonstrated history of taking Inbound and making Outbound Calls, Paperwork, Excel Expert, Chat Moderator, Appointment Setter and other time-sensitive tasks, then hiring me will be an ideal solution. I have generated - nurtured - and retained dozens of customers for clients in Commerce, Information Technology, Social Networking, Entertainment, Self-Help, Education, and Lifestyle for Industries . I can confidently handle a variety of duties, including: ✅ Virtual Assistant ✅ Calendar Management ✅ Appointment Scheduling ✅ Social Media Management ✅ Email Management and Marketing ✅ Lead Generation and Research ✅ Responding to Customer Inquiries ✅ Email Writing and Follow-ups ✅ File, Folder, and Email Organization ✅ Client Meeting Coordination ✅ Supplier and Customer Communication ✅ Customer Query Handling via Email or Chat ✅Bill Pay and bookkeeping support ✅Coordination of outside contractors How I can help you: - Customer Support through Email, Live Chat, or Phone calls - Develop Healthy Customer Relationship to improve sales and exceed quota. - Promote Customer Loyalty. - Onboard New Customers. - Evaluates and Analyzes Customer Needs - Team Management (I have experience in handling a team consisting of 20 team members) Here are some important tools I use in supporting my customers, - Knowledge Management Tools like One Drive, Google Drive, and Dropbox - CRM Tools and Communication Integration software like HubSpot, Zendesk, Angaza Hub. - End-User Devices like LogMeIn, Google Meet, Zoom and Freshdesk - Data Management tools like : SPSS Statistical Tool and Microsoft Excel The best part about my talent is that I'm a fast learner and can easily learn new skills and work tools required to get the job done. Send me a message and let get started..

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Skills

  • System Maintenance
  • Technical Support
  • IBM SPSS
  • Tech & IT
  • Email Support

Get started working with Gideon quickly with these predefined projects.

Get started working with Gideon quickly with these predefined projects.

You will get data entry, copy-paste, web scraping, typing and web research

From $5
1 day delivery
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