Casie C.
Mandeville, United States
Customer Success Strategist | Building Lasting Client Relationships
$67.00/hr
Armed with eight years of experience managing teams within
the technology and general software sector, including five years
dedicated to customer success, I bring a demonstrable ability to
construct high-performing teams, cultivate enduring customer loyalty,
and propel revenue growth to unprecedented levels. I excel at
navigating complex challenges and forging robust relationships
with clients and internal teams, fostering enhanced expansion and
adoption. My diverse background grants me a decisive advantage
in driving growth through strategic sales behaviors, unconventional
thinking, and leveraging my multifaceted expertise to tackle
obstacles. Throughout my career, I have consistently mentored
teams that have surpassed net retention/expansion and renewal
targets.
Work history
Work history
Customer Demos Expert
Dec 7, 2023
-
Mar 9, 2024
Private earnings
Pet Supplies Models - 20 people . No experience necessary
Dec 22, 2023
-
Feb 8, 2024
No feedback given
Private earnings
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Skills
Skills
- Cross Functional Team Leadership
- Customer Experience Management Software
- Personal Website
- Personal Business Plan
- Administrative Support
- Management Skills
- Customer Retention
- Customer Onboarding
- Project Management