Oreoluwa O.

Oreoluwa O.

SurulereNigeria

Virtual assistant | Data Analytics

I am excited to contribute my talents and proficiency in problem-solving toward your team efforts. As an engaging communicator with a proven track record in data entry, my focus on building strong professional relationships has been a beneficial asset throughout my career. I've researched and implemented new analytics methods to provide better metrics of employee performance and increase retention. I created a data visualization tool that could easily be utilized by non-technical staff to help develop a more interactive and engaging service. I created reporting tools to help lower support costs by identifying time wasted serving customers. Analyzed transcripts of customer service calls to identify and rank customer service issues. Improved the accuracy of data analytics and reporting, resulting in higher sales and earnings. I also aim at assisting business to build relationships and get more leads, by creating content and building brand recognition to improve the experience of customers. I stress the importance of teamwork in the office, ensuring that all administrative staff members were encouraged to use their full potential and maintained a high level of professionalism and provided excellent customer service to all company clients.
Oreoluwa O.

Oreoluwa O.

SurulereNigeria

Virtual assistant | Data Analytics

Specializes in
I am excited to contribute my talents and proficiency in problem-solving toward your team efforts. As an engaging communicator with a proven track record in data entry, my focus on building strong professional relationships has been a beneficial asset throughout my career. I've researched and implemented new analytics methods to provide better metrics of employee performance and increase retention. I created a data visualization tool that could easily be utilized by non-technical staff to help develop a more interactive and engaging service. I created reporting tools to help lower support costs by identifying time wasted serving customers. Analyzed transcripts of customer service calls to identify and rank customer service issues. Improved the accuracy of data analytics and reporting, resulting in higher sales and earnings. I also aim at assisting business to build relationships and get more leads, by creating content and building brand recognition to improve the experience of customers. I stress the importance of teamwork in the office, ensuring that all administrative staff members were encouraged to use their full potential and maintained a high level of professionalism and provided excellent customer service to all company clients.
More than 30 hrs/week