Gaylon H.

Gaylon H.

BellevilleIL

Community Manager | Advance Support Representative |

Professional Summary Dedicated professional with a career-long record of technical support, customer service, and solution management success for leading organizations A dynamic and motivated professional with an educational background and proven work ethic to guide and support technology solution delivery, troubleshooting, customer service, and more. Skilled at analyzing market trends and customer needs to develop highly effective and targeted marketing campaigns. A Dedicated team member who is known for efficiently resolving customer issues and inquiries, with the skillset to influence and support product development, prepare accurate technical documentation, proactively address customer needs, and consistently achieve first-time response, customer satisfaction, and other metrics. Out-of-the-box thinker who is comfortable working in teams or independently to ensure solutions consistently meet or exceed business goals.

Portfolio

Twitter
Twitter
YouTube Channel - Gaylon's Gadgets
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Skills

Gaylon H.

Gaylon H.

BellevilleIL

Community Manager | Advance Support Representative |

Specializes in
Professional Summary Dedicated professional with a career-long record of technical support, customer service, and solution management success for leading organizations A dynamic and motivated professional with an educational background and proven work ethic to guide and support technology solution delivery, troubleshooting, customer service, and more. Skilled at analyzing market trends and customer needs to develop highly effective and targeted marketing campaigns. A Dedicated team member who is known for efficiently resolving customer issues and inquiries, with the skillset to influence and support product development, prepare accurate technical documentation, proactively address customer needs, and consistently achieve first-time response, customer satisfaction, and other metrics. Out-of-the-box thinker who is comfortable working in teams or independently to ensure solutions consistently meet or exceed business goals.

Portfolio

Twitter
Twitter
YouTube Channel - Gaylon's Gadgets
Want to see more? Create Account

Skills

More than 30 hrs/week