Dorothy M.
NairobiKenya
100% Job Success
Top Rated

Virtual Assistant| Project Manager| Social Media Manager

Greetings! I am an all-around operations support who for over 9 years has helped solopreneurs and small businesses in many ways. ➛Streamlining operations by building SOPs and workflows, and implementing process improvements. ➛Managing teams, including hiring new members, providing training and support, and fostering effective communication and collaboration. ➛Tracking, reviewing, and enhancing operational performance through KPIs. ➛ Assisting businesses with financial forecasting and analysis, enabling them to develop budgets, manage cash flow, and make strategic financial decisions. ➛ Overseeing a wide range of projects from start to finish, developing detailed project plans, creating project documentation and workflows, and coordinating with all the stakeholders to ensure smooth project execution and timely delivery ➛ Handling a wide range of administrative tasks such as database management, calendar management, scheduling appointments, preparing reports and presentations, and managing correspondence on behalf of executives. I pride myself on being highly organized and capable of juggling multiple tasks and projects simultaneously, all while paying close attention to detail. As a passionate problem solver, I thrive on tackling complex challenges and finding innovative solutions. My commitment lies in serving my employer wholeheartedly and approaching my work with unwavering dedication. Here is a list of services I offer and programs I have interacted with during my tenure: 💠 General admin support duties (email & calendar management, itinerary, and scheduling, data entry, customer service, file management, etc) 💠 Email Marketing (MailChimp) 💠 Copywriting (Emails, Newsletters, Website content, Ads, Landing Pages & Sales pages, etc) 💠 Content Writing (Articles, Blogs, Scripts, PR material, SOPs, Service Agreements, Contracts etc) 💠 Graphic design (Canva, In Design, Photoshop) 💠 Creation & design of eBooks (Designrr, Canva & Flipsnack) 💠 Course creation and Launch facilitation 💠 Project Management via ClickUp, Asana, Trello, Monday.com, Notion, etc 💠 Social Media Management - Metricool, Hootsuite, Meta Business Suite, Sendible, Later, Planoly. 💠 Website management (WordPress, Wix, Quvent) 💠 Meetings and evergreen Webinar setups (Zoom, Google Meet) 💠 Basic accounting (QuickBooks and Odoo) 💠 Google Applications: Docs, Spreadsheets, Drive, Mail, Calendar, Forms, Slides, and Contacts 💠 MS Office 365: Word, Excel, PowerPoint, Outlook, Skype, Teams, and OneNote My knowledge of a wide variety of computer programs allows me to easily take on nearly any task I am assigned. I am a quick study and welcome challenges as well. As a detail-oriented and organized professional, I take pride in completing assignments on time and with accuracy. I also offer consulting services including 1:1 coaching sessions and extensive coaching programs for business owners who are looking to improve their social media strategy and skillset. If you feel that I can help you, I look forward to speaking with you soon to see if we’d be a great fit! Cheers! Dorothy M.

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Skills

  • Google Docs
  • Social Media Content Creation
  • Community Management
  • Instagram
  • Social Media Management
  • Virtual Assistance
  • Project Management
  • Email Campaign
  • Mailchimp
  • Slack
  • Trello
  • Wix

Testimonials

Endorsements from past clients

"If you have the opportunity to work with Dorothy, I say go for it! You are guaranteed an enjoyable and productive experience. Dorothy is skilled at what she does and I look forward to working with her again for our next project!”"

Lawrence M.
Organic Gardening articles May 2022

Verified