Daniel W.

Daniel W.

FlorianopolisBrazil
Job Success
Top Rated Plus

Customer Support Manager

Commonsensical Customer Service Manager with over 9 years of support and management experience, capable of realizing a variety of challenging goals at an international level transitioning into Project Management roles. Broad understanding of the strategic management process from conception to execution with skills that include team leadership, customer retention and satisfaction improvement, budget management and process automation and streamlining. Dedicated multitasker simultaneously able to simplify processes and improve operations, which allows emphasis on business expansion strategies. Focus on finding and implementing solutions that benefit the company and its customers, while increasing everyone's productivity and satisfaction. Proficient in global business culture and work comfortably in a multilingual and diverse professional environment.
Rating is 5 out of 5.
5.00 Apr 17, 2017 - Apr 27, 2017

"Daniel is a great person to hire, his professionalism and organisation make the thing easier. He always makes sure to achieve my 100 % satisfaction on the Project. I would heartihly recommend him."

Private earnings
Rating is 5 out of 5.
5.00 Mar 30, 2017 - Apr 13, 2017
Private earnings
Rating is 5 out of 5.
5.00 Feb 21, 2017 - Feb 24, 2017
Private earnings
Aug 3, 2015 - Jun 2, 2016

No feedback given

Private earnings

Daniel W. has more jobs. Create an account to review them

Portfolio

Skills, Achievements and Basic Requirements
Skills, Achievements and Basic Requirements
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Skills

  • Customer Support
  • Customer Service
  • Microsoft Excel
  • HTML
  • Technical Support
  • Intercom
  • Shopify
  • Ecommerce
  • Notion
  • Project Management
  • Product Management
  • Agile Project Management
  • Waterfall
  • Scrum
Daniel W.

Daniel W.

FlorianopolisBrazil
Job Success
Top Rated Plus
11
Total Jobs
20,331
Total Hours

Customer Support Manager

Specializes in
Commonsensical Customer Service Manager with over 9 years of support and management experience, capable of realizing a variety of challenging goals at an international level transitioning into Project Management roles. Broad understanding of the strategic management process from conception to execution with skills that include team leadership, customer retention and satisfaction improvement, budget management and process automation and streamlining. Dedicated multitasker simultaneously able to simplify processes and improve operations, which allows emphasis on business expansion strategies. Focus on finding and implementing solutions that benefit the company and its customers, while increasing everyone's productivity and satisfaction. Proficient in global business culture and work comfortably in a multilingual and diverse professional environment.
Rating is 5 out of 5.
5.00 Apr 17, 2017 - Apr 27, 2017

"Daniel is a great person to hire, his professionalism and organisation make the thing easier. He always makes sure to achieve my 100 % satisfaction on the Project. I would heartihly recommend him."

Private earnings
Rating is 5 out of 5.
5.00 Mar 30, 2017 - Apr 13, 2017
Private earnings
Rating is 5 out of 5.
5.00 Feb 21, 2017 - Feb 24, 2017
Private earnings
Aug 3, 2015 - Jun 2, 2016

No feedback given

Private earnings

Daniel W. has more jobs. Create an account to review them

Portfolio

Skills, Achievements and Basic Requirements
Skills, Achievements and Basic Requirements
Want to see more? Create Account

Skills

  • Customer Support
  • Customer Service
  • Microsoft Excel
  • HTML
  • Technical Support
  • Intercom
  • Shopify
  • Ecommerce
  • Notion
  • Project Management
  • Product Management
  • Agile Project Management
  • Waterfall
  • Scrum
As Needed - Open to Offers