Joy N.

Joy N.


Customer Success/ Business Operations Expert

A highly skilled and dedicated Sales and customer support professional with over 8 years of building excellent customer/client relationships around the globe spanning sectors such as IT, Finance, Hospitality and Education. I take delight in interacting with customers, providing information about products and services and resolving issues in a timely manner. Key Skills: - Strong relationship building skills - Strong sales and Negotiation skills - Highly customer centric. Ability to understand customers needs and exceed their expectations. - Strong Leadership skills - Excellent with inbound and outbound calls using a ticketing tool. - Ability to work in a fast paced, SAAS environment. - Experienced with working with various CRM tools; Zendesk, HubSpot, Trello. - Excellent communication skills written and verbal. - Highly organized with ability to multi-task. - Good working experience of cloud computing - Microsoft Azure.
Rating is 5 out of 5.
5.00 Nov 24, 2021 - Dec 17, 2021

"Joy was a knowledgeable, patient, and professional tutor who was very helpful with teaching/tutoring me in an operational course. It would have been nice if she could have been my teacher!"

Private earnings


  • Customer Support
  • Marketing Data Analytics
  • Account Management
  • Data Cleaning
  • Email Technical Support
  • Product Management
  • Business Operations
  • Financial Analysis
  • Tutoring
  • Customer Service
  • Project Management
  • Email Communication
  • Data Entry
  • English
  • Email Support