Customer Success/ Business Operations Expert
A highly skilled and dedicated Sales and customer support professional with over 8 years of building excellent customer/client relationships around the globe spanning sectors such as IT, Finance, Hospitality and Education. I take delight in interacting with customers, providing information about products and services and resolving issues in a timely manner. Key Skills: - Strong relationship building skills - Strong sales and Negotiation skills - Highly customer centric. Ability to understand customers needs and exceed their expectations. - Strong Leadership skills - Excellent with inbound and outbound calls using a ticketing tool. - Ability to work in a fast paced, SAAS environment. - Experienced with working with various CRM tools; Zendesk, HubSpot, Trello. - Excellent communication skills written and verbal. - Highly organized with ability to multi-task. - Good working experience of cloud computing - Microsoft Azure.
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