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Francisco Z.

Francisco Z.

Managua, Nicaragua

Quality Analyst

I’m ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in Q methodology with proven history of reducing error to increase quality. Proficient in preparing test cases, plans and scripts. Dedicated to analyzing and resolving defects. Experienced Quality Analyst with over 11 years of experience in call center. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills

Francisco Z.

Francisco Z.

Managua, Nicaragua

Quality Analyst

Specializes in
I’m ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in Q methodology with proven history of reducing error to increase quality. Proficient in preparing test cases, plans and scripts. Dedicated to analyzing and resolving defects. Experienced Quality Analyst with over 11 years of experience in call center. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills

More than 30 hrs/week

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