Allan Jay A.
Paranaque CityPhilippines
100% Job Success
Top Rated

Virtual Assistant / Data Entry Expert / Researcher / Project Manager

I've worked in the BPO Industry for 10 years prior to freelancing. And with this extensive experience, I have acquired skills pertaining to customer service, technical support, financial analysis, order management, etc. For the last 9 years, I have played in roles ranging from customer service representative to team manager as I continued to climb up the corporate ladder. With experience in inbound, outbound and back-office protocols, I can be of great asset to your company. Listed below are some of the skills and areas of competencies I have, backing up my claim. Marketing and Outdoor Advertising Customer Relationship Management Customer Service, Technical Support & Retention Inbound / Outbound Phone Support Administrative, Email and Chat Support Quality Assurance Team Management Order Status & Management In addition, I am always willing to learn, striving for mastery and excellence. For me, there's no challenge that's too small or too big as long as it is met with proper management and positive outlook.

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Skills

  • Microsoft Office
  • Customer Support
  • Project Management
  • Data Management
  • Customer Relationship Management