Upwork home
Sign up
Secondary
Rick Vincent M. Status: Offline
Santiago, Philippines
75% Job Success

Technical Support/Customer Service Representative/Sales Telemarketing

I have specialized in customer service for almost 10 years now. I worked as a Customer Service Representative/ Inbound Sales Representative for a US Radio Subscription Company - SiriusXM for more than 1 year. 9 months, Concentrix Catering Dish a Satellite Cable and Internet Subscription in the US as a Customer Representative and a bit of Technical Support. 4 months in Denali Marketing catering Stern Options, a binary trading account. A freelancer in The Credit Agents as a Customer Service Representative handling Credit Repair updates based in Texas USA for almost 2 years and 9 months. We are the front liners so we answer inquiries, provide welcome calls/1st-month results/2nd-month results, and of course, we handle credit monitoring as well such as IdentityIQ, SmartCredit, Myfico, etc. We are using Dispute Suite as a CRM and the chat communication with the client is Zipwhip. We are providing info to the clients on what is happening on their account to the 3 major credit bureaus (Equifax, Experian, TransUnion) of course we are providing info on how to make their scores go up and what are the things that they need to consider as well. A freelancer in National Debt Relief as a Payment Specialist for 11 months calling creditors in the US on behalf of our clients to pay their debts through phone and online portals. And Sales Support at Box Office Ticket Sales for almost a year. I have handled a diversity of people in my past jobs and these are some of the many things that will enable me to perform the job. Aside from that, I am very good at oral and written communication. I am a quick learner and I always look for growth. I seek a challenging and rewarding opportunity to demonstrate substantial abilities and make an effective contribution to your company. Also, I want to practice integrity and loyalty. I adhere to work ethics and can effectively interact with people across all levels of the organizational structure. I am looking forward to working with your prestigious company soon.
Work history
Rick Vincent M. has more jobs. Create an account to review them
Skills

Skills

  • Email Support
  • Technical Support
  • Credit Repair

Browse similar freelancers