Ivie Maryann E.
IkejaNigeria

Monday Workflows |Project Manager| SOP |Business Process Documentation

Experienced C-level Executive Assistant/Project Manager Welcome to my Upwork profile! With over 2 years of dedicated experience in managing critical business projects and processes, I am a results-driven professional offering a unique blend of C-level Executive Assistant and Project Management expertise. Services I Provide: 1. Project Documentation and Management: Specialized in comprehensive project documentation from initiation to completion. Skilled in managing daily vital business projects with a focus on efficiency and effectiveness. 2. SOP Creation and Implementation: Expertise in creating, implementing, and automating Standard Operating Procedures (SOP) within popular CRMs like Monday, ClickUp, Asana, Trello, Dubsado, and similar platforms. 3. Business Process Optimization: Creation, analysis, and improvement of business processes and workflows for enhanced efficiency. 4. Workflow Building and Automation: Proficient in building automated workflows/boards, including dashboards, automation, and integration. 5. Client Account Management: Skilled in managing client accounts within CRM systems to ensure streamlined communication and satisfaction. 6. Team Task Monitoring and Reporting: Experience in monitoring team tasks, KPIs, and providing insightful reports for informed decision-making. 7. Process Improvement Strategies: Creation and implementation of strategies for continuous process improvement. 8. CRM Training: Conducting team training sessions on CRM usage and best practices. 9. Migration Expertise: Specialized in migration to Monday, Asana, ClickUp, ensuring a smooth transition for enhanced operational efficiency. Key Skills: ⇢ Communication ⇢ Project Management ⇢ Data Collection/Entry ⇢ Workflow Planning ⇢ Time Management ⇢ KPI Management ⇢ Project Analysis ⇢ Teamwork ⇢ Process Improvement ⇢ Email Management ⇢ Customer Service ⇢ IT Support Software Proficiency: ⇢ MS Office ⇢ Google Suite ⇢ Zoom/Teams ⇢ Slack ⇢ Zapier ⇢ Chatgpt ⇢ Trello ⇢ Dubsado ⇢ Asana ⇢ Calendly ⇢ Monday.com ⇢ ClickUp If you are seeking a dedicated professional to help you achieve your organizational goals, I am here to assist you. Please feel free to send me a message, and let's get started on optimizing your business processes! Thank you for considering my profile.
Work history

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Skills

Skills

  • Email Support
  • Communications
  • Troubleshooting
  • Configuration Management
  • Technical Support
  • Incident Management
  • Email Communication
  • Installation Art