Ivana C.
StrumicaMacedonia
98% Job Success
Top Rated Plus

Digital Marketer | Customer Service Specialist | Project Manager

🌟Digital Marketer, Customer Service Specialist, Project Manager, Copywriter, Software Engineering Student 🌟 With over 7 years of invaluable experience, I take immense pride in delivering top-notch solutions that exceed expectations and drive results. I hold a double bachelor's degree in languages and business, and I am currently a third-year computer science student, specializing in software engineering. 💼 What I Offer 💼 ✅ Web Development: With proficiency in HTML, CSS, JavaScript, I create stunning, responsive websites that leave a lasting impression on users. ✅ Graphic Design: My creativity extends to graphic design, where I create captivating logos, banners, and illustrations that truly represent your brand. ✅ Business Management: As a seasoned business manager, I excel in optimizing operations, driving growth, and fostering a cohesive team environment. ✅ Project Management: With exceptional organizational skills, I ensure projects are delivered on time and within budget, exceeding client expectations. 💼 Customer Service: I am skilled in providing top-notch customer support through phone, email, tickets, and chat, ensuring exceptional client satisfaction. 🏢 CRM Tools: Proficient in utilizing CRM tools to manage customer interactions and enhance relationship management. 🛍️ Online Store Management: Experienced in efficiently managing online stores on various platforms such as eBay, Amazon, Shopify, and Etsy. 💫 Stellar Performance: I take immense pride in my first-class work and consistently meet deadlines with utmost professionalism. 🏆 Striving for Excellence: My dedication to excellence drives me to go above and beyond for each project I undertake. ⭐ Client Satisfaction: My top priority is client satisfaction, and I am committed to open communication, prompt response, and exceeding project objectives. Don't hesitate to reach out, and let's discuss how I can contribute to the success of your project! 🌐 Let's build something amazing together! 🌐

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Skills

  • WordPress
  • Social Media Management
  • CRM Software
  • HubSpot
  • Project Management
  • Facebook Ads Manager
  • Zendesk
  • SEO Content
  • Tech & IT