"Max is very responsible and passionate about community and has the empathy to understand, engage and help them in all ways. With his analytical mindset, he’s able to see from a macro perspective and structure the actions needed for the future. Support and UX Research benefited straight from his work as he helped to understand the user, connect with them and shape the conversation. Apart from that, we as a company learned a lot from his reports on how to build, maintain and improve engagement, test and try new tools that would help us to get centralized data, define the ambassador and restructure how we handle our community. I would highly recommend his services and I hope to work again with him very soon."