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Diana Jean Q.
Silang Cavite, Philippines
100% Job Success
Top Rated Plus

Marketing Head | Project Manager

I don't treat projects and work as just a regular job or task. I give my full dedication, 101% best and treat my clients' business like my own. I am a multi-skilled worker who has a very positive attitude and can work on several different tasks including: -Social Media Ad Creation -Social Media Marketing/Management -Email Management and Handling -Email Marketing/Outreach -Newsletter Creation -Graphics Designing (brochures, catalogues, banners, adverts creation) -Expert in Canva -Shopify Online Web Management and Product Listings -Web and Data Research -Database Management -List Building -Copywriting -Telemarketing My wide experience as a Marketing Head for a Digital Marketing Agency has given me so much exposure and was able to help a lot of brand owners grow their businesses targeting distributors and retailers and consumers generating online sales and promotions to their Ecommerce sites. My 8-year experience in the BPO industry (call center) in the Philippines has been the key for me to gain a great business judgment, which is essential for me to perform any task assigned. ***As a Sales and Communications Coach, - I trained and mentored agents in areas that include revenue generation, performance issues, and overall quality sales effectiveness. ***As a Trainer, - I have directly communicated with clients of start-up/pioneer campaigns from the recruitment planning to the training and operations phase. - I launched a total of 11 startup campaigns for voiced, email/chat support, lead generation and content moderation campaigns. - I ensured a harmonious relationship between the clients and the company I was working with. -Was requested by one the clients (US Telco) to be a dedicated trainer/team leader for the sales LOB and designed effective spiels to improve revenue generation for the sales LOB. ***As an AVP for Operations, -I established and maintained an effective working relationship with clients and other business units. -I provided real-time analysis and performance productivity report to clients. -I collaborated with operations leaders to identify and address performance and developmental opportunities. ***As an HR Employee Engagement Officer, -Developed and implemented strategic employee engagement interventions that helped foster a good working relationship among all. -I supported the management in developing strategies and solutions that help the organization in achieving and sustaining high engagement and performance levels. -I managed and took care of employee benefits and minor payroll concerns. ***As a Virtual Assistant: -I made outbound telemarketing calls for a real estate agent in the US and made phone and face-to-face appointment setting (cold calling) -I assisted in the transitioning of newly hired VAs and conducted script practice, role play, and soft skills training and feedback. I am really looking forward to work with a client who would be needing my service and expertise and I will see to it that I exceed what is expected of me. Hope to work with you soon!
Work history
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Skills

Skills

  • Social Media Management
  • Online Research
  • Email Communication
  • Outbound Sales
  • Social Media Marketing

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