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Rosary B. Status: Offline
Pavia, Philippines
100% Job Success

Lead Manager, Team Manager, Cold Caller

With a decade of experience in Customer Service, specifically assisting U.S. customers, my journey began with thorough training at a prominent Call Center in the Philippines. Communication isn't just a job for me; it's my passion. I firmly believe in understanding customers' needs entirely to ensure their satisfaction. In my role as a Customer Service Agent, I've honed skills that not only align with my personality but also contribute to delivering top-notch service. Patience, attentiveness, clarity, a positive attitude, time management, empathy, calmness, promptitude, and persuasiveness have become second nature. Eager to learn and adapt, I commit to fully familiarizing myself with any product or service, ensuring that I provide the best possible support to customers. My dedication lies in making every customer interaction meaningful and satisfactory.
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