Medical transcription, also known as MT, is an allied health profession, which deals in the process of transcription, or converting voice-recorded reports as dictated by physicians and/or other healthcare professionals, into text format. wikipedia.org

Clerical skills refer to basic skills used by clerks (office/retail workers), such as typing and filing documents. wikipedia.org

An electronic health record (EHR), or electronic medical record (EMR), refers to the systematized collection of patient and population electronically-stored health information in a digital format. wikipedia.org

Customer service is the provision of service to customers before, during and after a purchase. wikipedia.org

Chat technical support is a form of technical support delivered via online chat. Online chat refers to a kind of communication over the Internet that offers an real-time direct transmission of text-based messages from sender to receiver. wikipedia.org

A medical record is a systematic documentation of a single patient's medical history and care across time within one particular health care provider's jurisdiction. wikipedia.org

Office administration is a set of day-to-day activities related to financial planning, billing and recordkeeping, personnel, and physical distribution and logistics, within an organization. wikipedia.org