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Attique A. Status: Offline
Rawalpindi, Pakistan
100% Job Success
Top Rated

Outbound Sales Specialist and Customer Support Expert

I am a dedicated and results-driven outbound sales specialist and customer support services expert with over 5 years of experience in Lead Generation, Cold Calling, and Telemarketing for both B2B and B2C sectors. With an additional 3 years in Customer and Technical Support, I understand the importance of collaboration and effective communication in achieving organizational goals. I take pride in my ability to connect with clients, whether over the phone, through email, or via chat. I thrive in fast-paced environments and enjoy working with teams to overcome challenges. My commitment to delivering exceptional results drives my success each day. I am skilled in engaging clients and always approach my work with dedication. My adaptability enables me to fit seamlessly into various work settings, and I excel under pressure with minimal supervision. I am confident that I would be a valuable asset to your team. Work Experience Results-oriented outbound sales professional with expertise in SaaS, insurance, home improvements, solar panels, security systems, and broadband services. Proficient in lead generation, cold calling, and appointment setting, with a proven track record of high conversion rates and customer satisfaction. Customer Support Services Expert in providing comprehensive customer support, focusing on effective communication and problem-solving. Experienced in managing inquiries through various channels, ensuring client satisfaction and loyalty. Virtual Assistant Services Specializing in Business Process Optimization, Customer Support Services, Email Management, Chat Support, Data Entry, and Report Handling. Committed to enhancing efficiency and delivering high-quality assistance tailored to meet client needs. Tools and Technology Proficient in CRM platforms including Salesforce, HubSpot, Agile, Zoho, and DialAgent. Experienced with dialing tools such as Line2, Vicidial, Dialpad, and RingCentral. Skilled in Google Suite and Microsoft Office, with familiarity with internal communication tools like Slack and Microsoft Teams. I am here to leverage my sales expertise and customer engagement skills to enhance your business. Let’s discuss how I can add value to your team.
Work history
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Skills

Skills

  • Online Research
  • Telemarketing
  • Email Communication
  • Outbound Sales
  • Sales & Marketing
  • Telemarketing Scriptwriting
  • B2B Lead Generation
  • Research & Development

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