Sos A.

Sos A.

IjevanArmenia
Job Success
Top Rated

Customer Support

My objective is to offer honest, dependable and timely support to you. I'm interested in long-term jobs. My skills include: - Highly motivated, responsible and honest worker - Fluent Russian and written English - High quality live chat and email support - Developing, managing and updating knowledge base, guidelines and SOPs - Supervising customer support department - Creating a rating system for customer support specialists according to the company targets
Rating is 5 out of 5.
5.00 Feb 21, 2019 - Sep 4, 2020

"Great"

Private earnings
Rating is 5 out of 5.
5.00 Feb 4, 2019 - Jul 15, 2020
Private earnings
Rating is 5 out of 5.
5.00 Sep 24, 2018 - Oct 9, 2018

"Sos Abazyan delivered good work on this project and I enjoyed working with him. His communication was top-notch, he met all deadlines, and his skills were reasonably strong. At one point I asked for an additional milestone and he was very forthcoming that the additional work was outside his area of expertise. He helped me find additional freelancers to support the work. I enjoyed working with him and will likely have additional jobs for him in the future."

Private earnings

Portfolio

I provided customer support for the clients. My duties were: - Answering the customers by email and live chat - Solving basic tech issues - Escalating tickets when it was necessary I've closed around 50 tickets per day which is 25% more than other agents were doing. During my job period, CSI raised around 8% comparing to the same period before.
iHerb
I was hired to find websites of every country that are used to sell/buy used cars. You can use the spreadsheet if you want.
Web research (in Russian)
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Get started working with Sos quickly with these predefined projects.

Get started working with Sos quickly with these predefined projects.

You will get data entry tasks done automatically

From $25
7 days delivery
Sos A.

Sos A.

IjevanArmenia
Job Success
Top Rated
8
Total Jobs
7,707
Total Hours

View profile

Customer Support

Specializes in
My objective is to offer honest, dependable and timely support to you. I'm interested in long-term jobs. My skills include: - Highly motivated, responsible and honest worker - Fluent Russian and written English - High quality live chat and email support - Developing, managing and updating knowledge base, guidelines and SOPs - Supervising customer support department - Creating a rating system for customer support specialists according to the company targets
Rating is 5 out of 5.
5.00 Feb 21, 2019 - Sep 4, 2020

"Great"

Private earnings
Rating is 5 out of 5.
5.00 Feb 4, 2019 - Jul 15, 2020
Private earnings
Rating is 5 out of 5.
5.00 Sep 24, 2018 - Oct 9, 2018

"Sos Abazyan delivered good work on this project and I enjoyed working with him. His communication was top-notch, he met all deadlines, and his skills were reasonably strong. At one point I asked for an additional milestone and he was very forthcoming that the additional work was outside his area of expertise. He helped me find additional freelancers to support the work. I enjoyed working with him and will likely have additional jobs for him in the future."

Private earnings

Portfolio

I provided customer support for the clients. My duties were: - Answering the customers by email and live chat - Solving basic tech issues - Escalating tickets when it was necessary I've closed around 50 tickets per day which is 25% more than other agents were doing. During my job period, CSI raised around 8% comparing to the same period before.
iHerb
I was hired to find websites of every country that are used to sell/buy used cars. You can use the spreadsheet if you want.
Web research (in Russian)
Want to see more? Create Account

Get started working with Sos quickly with these predefined projects.

Get started working with Sos quickly with these predefined projects.

You will get data entry tasks done automatically

From $25
7 days delivery
More than 30 hrs/week