Bernie A.
Mandaluyong CityPhilippines
100% Job Success
Top Rated Plus

E-commerce Customer Service EXPERT - Empathy/Heart

In today's customer service-oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ an exemplary service professional to represent you when assisting your valued customers. These are my expertise. ---Customer service- Email, Phone, and Chat ---Social Media Moderation ---Live chat and SMS ---Data entry and other admin tasks My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all kinds of settings. I realize that acquiring and maintaining loyal repeat business and spreading the word about your business through these loyal patrons is of the utmost importance in every company. I am looking forward to working with you soon.

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Skills

  • Ecommerce
  • Communication Etiquette
  • KPI Metric Development
  • Product Knowledge
  • Answered Ticket
  • Gorgias
  • Business with 100-999 Employees
  • Order Tracking
  • Email Support