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Christian Van C.

Christian Van C.

Pasig City, Philippines
Job Success
Top Rated Plus

MSP Helpdesk Specialist | System Administrator | M365/Azure Specialist

I am a highly experienced IT Senior Specialist with over 13 years of experience in IT Helpdesk/Service Desk, System Administration, Windows Server Cloud Solutions (Office 365, Microsoft Azure) Experienced in Virtual Technology and other remote support such as Citrix, LogMeIn Central, Technical support, Customer Relations, and Contact Center Operations. ⦁ Proficient with Microsoft Office 365 System ⦁ Highly experienced in desktop/notebook/printer maintenance and troubleshooting , Hands-On System tuning and maintenance including Server Backup of Windows Server ⦁ Mobile device management and administration utilizing modern tools like MS Intune, Airwatch, Application Security, End-to-end encryption, Password Management and Remote Lock or wipe. ⦁ Troubleshoot issue related to VMWare, Virtual Desktop, Remote Desktop Connections, ⦁ Installation, MACD requests (move, add, change, delete), password resets, consultation requests, rights correction issues, hardware/software rollouts, and problem resolution ownership Provides quality customer service via telephone, email, instant message, and trouble tickets in a fast paced environment as well as the ability to handle multiple tasks at once while delivering results. ⦁ Good organization and time management skills, queue management skills, advanced communication and interpersonal skills, as well as coaching and mentoring skills
Feb 1, 2022 - Present

Job in progress

Private earnings
Christian Van C. has more jobs. Create an account to review them

Skills

Christian Van C.

Christian Van C.

Pasig City, Philippines
Job Success
Top Rated Plus
10
Total Jobs
5,379
Total Hours

View profile

MSP Helpdesk Specialist | System Administrator | M365/Azure Specialist

Specializes in
I am a highly experienced IT Senior Specialist with over 13 years of experience in IT Helpdesk/Service Desk, System Administration, Windows Server Cloud Solutions (Office 365, Microsoft Azure) Experienced in Virtual Technology and other remote support such as Citrix, LogMeIn Central, Technical support, Customer Relations, and Contact Center Operations. ⦁ Proficient with Microsoft Office 365 System ⦁ Highly experienced in desktop/notebook/printer maintenance and troubleshooting , Hands-On System tuning and maintenance including Server Backup of Windows Server ⦁ Mobile device management and administration utilizing modern tools like MS Intune, Airwatch, Application Security, End-to-end encryption, Password Management and Remote Lock or wipe. ⦁ Troubleshoot issue related to VMWare, Virtual Desktop, Remote Desktop Connections, ⦁ Installation, MACD requests (move, add, change, delete), password resets, consultation requests, rights correction issues, hardware/software rollouts, and problem resolution ownership Provides quality customer service via telephone, email, instant message, and trouble tickets in a fast paced environment as well as the ability to handle multiple tasks at once while delivering results. ⦁ Good organization and time management skills, queue management skills, advanced communication and interpersonal skills, as well as coaching and mentoring skills
Feb 1, 2022 - Present

Job in progress

Private earnings
Christian Van C. has more jobs. Create an account to review them

Skills

More than 30 hrs/week

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