Andrea F.
Barcelona, Spain
I help tech startups deliver sticky digital experiences
$75.00/hr
Do you want: to take advantage of new opportunities in your market? a product that solves a real problem for your users? better customer retention and increased product usage?
Then you need to create an outstanding experience across your customer journey. You have to understand your users better than anyone and help them achieve their goals with a smile on their faces. You need to give them the tools they need to be successful at every step of the way.
That's where I come in: with my extensive experience in user research, innovation, and product strategy, I can help you take your experience to the next level. These are just some of the ways I can support your business:
- Reframe the problems and pain points of both the customers and business
- Conduct research with customers, users, and stakeholders to better understand their context
- Identify opportunities for improvement from research insights
- Facilitate ideation workshops to come up with unique solutions
- Map systems, products, and service experiences
- Create future scenarios and roadmaps to reach ideal situations while planning for and mitigating uncontrollable factors
Don't hesitate to contact me to discuss your business goals and how we can work together to achieve them.
"Andrea is a proactive, energetic and creative individual who is adept at evaluating and solving complex problems effectively." — Tara Mei, Founder, Hotcakes Ltd
“Andrea complements our efforts beautifully. She's embedded themselves within our community and supported us through everything from equipment installations to community research. Would work with her again any day.” — Hannah M, Founder, red_medellín
“I have been really amazed by Andrea and the caliber of her work. She is always so accurate with her feedback, observations and, most especially, with her recommendations. What a journey!” — Nina Araujo, Go Beyond The Classroom
Work history
Work history
User Experience Researcher (UXR) to help shape the future of our product
Nov 8, 2021
-
Jun 29, 2024
5.00
"insightful UX consultation"
Private earnings
Ideation on scalable customer reserch
5.00
of 1 reviews
Feb 15, 2022
-
Feb 20, 2023
Apr 17, 2022
5.00
"Andrea held a series with workshops with our team and helped with user interview questionaires. We got many very valuable ideas and insights from the workshops. It was fabulous. Very… Private earnings
Venture Architect (Freelance)
Apr 26, 2022
-
Feb 20, 2023
5.00
"Andrea helped us to create a high-quality strategy and website wireframes for one of our development partners. Clean, comprehensive with a great copy and value proposition."
Private earnings
Qualitative Researcher for Travel/Budgeting Fintech Idea - User Interviews
Dec 9, 2021
-
Feb 20, 2023
5.00
"Andrea was absolutely amazing! She was an early hire to our small tech startup and when she arrived, we had no structure and very little direction. But with her guidance…
Private earnings
Market Gap Analyst
Dec 1, 2021
-
Jun 18, 2022
5.00
Private earnings
Marketing Strategist: Several Projects
Sep 25, 2018
-
Jun 2, 2022
No feedback given
Private earnings
UI/UX Audit of Web Application
Dec 1, 2021
-
Dec 16, 2021
5.00
"Andrea's work was very professional. She gave us great insight into exactly what we asked her for. She has added value to my company already in one small engagement and…
Private earnings
UX Researcher needed for a SaaS Agency
Sep 16, 2021
-
Dec 13, 2021
5.00
"Andrea did a great job of laying out the strategy for our Design Sprint product and UX research service. Will definitely work with her in the future."
Private earnings
Product discovery specialist needed for B2B user research
Sep 23, 2021
-
Dec 13, 2021
No feedback given
Private earnings
Make Low-fi wireframes & user journeys
Sep 27, 2021
-
Dec 8, 2021
5.00
"Super talented product strategist and designer. Expertly runs workshops, thinks fast and listens carefully. Full of patience for feedback and overall is excellent to work with! 🌟🌟🌟"
Private earnings
Review a research study and propose improvements
Mar 4, 2024
-
Present
Job in progress
Private earnings
Service Blueprint Workshop for Social Enterprise
Oct 13, 2021
-
Present
Job in progress
Private earnings
Content researcher with interest in buying and growing niche micro-B2B SaaS
Aug 23, 2021
-
Present
Job in progress
Private earnings
Brand Guide Design
Aug 26, 2019
-
Present
Job in progress
Private earnings
UX Researcher and/or Researcher Designer needed to design and analyze User Interviews
Aug 20, 2019
-
Present
Job in progress
Private earnings
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Skills
Skills
- User Experience Strategy
- UX Research
- User Flow
- Business Innovation
- Customer Experience Research
- Innovation Strategy
- Service Design
- User Experience
- Product Discovery