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Nobuhle Lynda Z.

Nobuhle Lynda Z.

Johannesburg, South Africa
Job Success
Top Rated

Virtual Assistant|Personal Assistant |Customer Support|

I am your awesome VA! Welcome to my profile, If you're looking for an all-around Customer Support or VA who can multi-task, you are on the right profile! I'm here to focus on the everyday administrative tasks to focus on what you love doing the most. 1. VA to a busy Executive Calendar management, email management, and basic administrative Ad-hoc tasks on Gsuite and internet research, data entry, file management and I have experience using scheduling tools such as : • calendly • hubspot • appoint.ly • zoom Autoresponder tools such as: • Sendinblue • Mailchimp • Convertkit • Getresponse And well vexed in social media platforms - Facebook, LinkedIn, Twitter, and Instagram 2. VA/Customer Services Rep for e-commerce I have experience working on Shopify and Woocomerce, handling tickets via Reamaze, Zendesk, Freshdesk, and Customer. My tasks on these platforms include: • order tracking • issuing refunds / replacements • handling general product inquiries • issuing discounts vis Klaviyo • Tracking returns • issuing invoices when necessary • responding to customer inquiries via social media • updating inventory • updating excel files If this is what you're looking for, please free to reach out to me.
Rating is 5 out of 5.
5.00 Feb 10, 2021 - Jul 4, 2021
Private earnings
Rating is 3.9 out of 5.
3.90 Apr 9, 2021 - Apr 21, 2021
Private earnings
Rating is 4.8 out of 5.
4.80 Jan 15, 2021 - Feb 26, 2021

"Lynda is a great freelancer, delivered well-researched work, and was a delight to work with. However, I had hoped she would be more experienced in tasks like billing/invoicing and she wasn't — I really needed someone who excels at these tasks, can create systems, etc. I may still work with her in the future, but on projects other than admin (hint: she is an SEO whiz in the making!). Highly recommended if you need a detail-oriented research assistant with great English skills."

Private earnings
Rating is 5 out of 5.
5.00 Dec 4, 2020 - Jan 4, 2021
Private earnings
Rating is 4.4 out of 5.
4.40 Dec 22, 2020 - Dec 29, 2020

"Hi Lynda, Do to lack on responsiveness we have cancelled your contract early. Thanks for your help, Sam"

"Hi Sam , I sent a message to you 3 days prior to you cancelling the contract to let you know that I would no longer be able to fulfil my commitment. Once again I truly apologize for this . Best Lynda"

Private earnings
Rating is 5 out of 5.
5.00 Nov 16, 2020 - Dec 1, 2020

"Lynda was an excellent caller. She required little to no supervision, did what was asked of her and had a great personality and presence on the phones."

Private earnings
Nobuhle Lynda Z. has more jobs. Create an account to review them

Portfolio

Shopify VA and CSS
Shopify VA and CSS
Customer Service Representative
Customer Service Representative
Want to see more? Create Account

Skills

Nobuhle Lynda Z.

Nobuhle Lynda Z.

Johannesburg, South Africa
Job Success
Top Rated
13
Total Jobs
4,363
Total Hours

View profile

Virtual Assistant|Personal Assistant |Customer Support|

Specializes in
I am your awesome VA! Welcome to my profile, If you're looking for an all-around Customer Support or VA who can multi-task, you are on the right profile! I'm here to focus on the everyday administrative tasks to focus on what you love doing the most. 1. VA to a busy Executive Calendar management, email management, and basic administrative Ad-hoc tasks on Gsuite and internet research, data entry, file management and I have experience using scheduling tools such as : • calendly • hubspot • appoint.ly • zoom Autoresponder tools such as: • Sendinblue • Mailchimp • Convertkit • Getresponse And well vexed in social media platforms - Facebook, LinkedIn, Twitter, and Instagram 2. VA/Customer Services Rep for e-commerce I have experience working on Shopify and Woocomerce, handling tickets via Reamaze, Zendesk, Freshdesk, and Customer. My tasks on these platforms include: • order tracking • issuing refunds / replacements • handling general product inquiries • issuing discounts vis Klaviyo • Tracking returns • issuing invoices when necessary • responding to customer inquiries via social media • updating inventory • updating excel files If this is what you're looking for, please free to reach out to me.
Rating is 5 out of 5.
5.00 Feb 10, 2021 - Jul 4, 2021
Private earnings
Rating is 3.9 out of 5.
3.90 Apr 9, 2021 - Apr 21, 2021
Private earnings
Rating is 4.8 out of 5.
4.80 Jan 15, 2021 - Feb 26, 2021

"Lynda is a great freelancer, delivered well-researched work, and was a delight to work with. However, I had hoped she would be more experienced in tasks like billing/invoicing and she wasn't — I really needed someone who excels at these tasks, can create systems, etc. I may still work with her in the future, but on projects other than admin (hint: she is an SEO whiz in the making!). Highly recommended if you need a detail-oriented research assistant with great English skills."

Private earnings
Rating is 5 out of 5.
5.00 Dec 4, 2020 - Jan 4, 2021
Private earnings
Rating is 4.4 out of 5.
4.40 Dec 22, 2020 - Dec 29, 2020

"Hi Lynda, Do to lack on responsiveness we have cancelled your contract early. Thanks for your help, Sam"

"Hi Sam , I sent a message to you 3 days prior to you cancelling the contract to let you know that I would no longer be able to fulfil my commitment. Once again I truly apologize for this . Best Lynda"

Private earnings
Rating is 5 out of 5.
5.00 Nov 16, 2020 - Dec 1, 2020

"Lynda was an excellent caller. She required little to no supervision, did what was asked of her and had a great personality and presence on the phones."

Private earnings
Nobuhle Lynda Z. has more jobs. Create an account to review them

Portfolio

Shopify VA and CSS
Shopify VA and CSS
Customer Service Representative
Customer Service Representative
Want to see more? Create Account

Skills

More than 30 hrs/week
The Nova Concept
The Nova Concept

Testimonials

Endorsements from past clients

"I hired Lynda to do Market Research for our company . Communication with Lynda was professional and she responded in a timely manner . She was responsive and did not hesitate to ask questions. She delivered very well on the project , I look forward to working with her again on another project . I highly recommend her services ."

Eve C. | Executive Assistant
Market Research
Nov 2020
Verified

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