Hassan A.
Islamabad, Pakistan
Web hosting support engineer
$15.00/hr
Provide technical support to clients via phone, email, live chat, and ticket system for web hosting services, including shared hosting, VPS, dedicated servers, cPanel, and WordPress hosting.
Troubleshoot and resolve complex issues related to website performance, email functionality, DNS settings, SSL certificates, security, website migration, server/VPS configuration and installation (WHM, Apache, Cpguard, Litespeed web server, Softaculous app installer, DNS management).
Consistently achieve high customer satisfaction ratings by resolving over 95 percent of support tickets within the service level agreement (SLA)
Work history
Work history
CPanel and Email Set-up and Migration
5.00
Jul 6, 2023
-
Jul 23, 2023
"I had the most delightful experience working with the talented seller on Upwork! From the very beginning, their professionalism and expertise shone through, making the entire process smooth and enjoyable…
Private earnings
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Skills
Skills
- Website Migration
- Backup & Migration
- WordPress Optimization
- WordPress Bug Fix
- Domain Name
- WordPress Migration
- GoDaddy