Upwork home
Sign Up
Secondary
Cielo Danica L.

Cielo Danica L.

Alfonso, Philippines
Job Success

Customer Service Specialist

I took AB Behavioral Science from the University of Santo Tomas. My educational background helps me understand how the organizational structure works which was the same industry I jumped in to. It also helps me realize who am I in the company and how I can contribute for the growth of the business. After college, I started working in a Business Process Outsource industry and worked as a Customer Service Specialist for 8 years. I have an experience handling US, UK and AU clients. This made me an expert when it comes to interacting with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. This can be from phone support, email and chat. Sales is one of my strength too. This is my first time working home based but I can work with independently. I am honest, reliable and trainable to any type of task. I respect that the time is very valuable and that is why I am always punctual. Whether the job is big or small I am up for it!
Rating is 3.55 out of 5.
3.55 May 5, 2022 - May 17, 2022
Private earnings
Mar 25, 2022 - May 6, 2022

No feedback given

Private earnings
Jun 5, 2021 - May 6, 2022

No feedback given

Private earnings
Rating is 3.9 out of 5.
3.90 Apr 12, 2022 - Apr 26, 2022
Private earnings
Rating is 2.55 out of 5.
2.55 Dec 15, 2021 - Jan 12, 2022

"English skills are good. Could not complete the work in a timely manner."

Private earnings
Rating is 4.45 out of 5.
4.45 Oct 25, 2021 - Nov 4, 2021
Private earnings
Rating is 5 out of 5.
5.00 Oct 8, 2021 - Oct 18, 2021
Private earnings
Rating is 1.6 out of 5.
1.60 Aug 7, 2021 - Sep 13, 2021
Private earnings
Rating is 5 out of 5.
5.00 May 14, 2021 - Aug 23, 2021

"Cielo was very flexible and able to go with the flow and adjust her work as my needs changed. She was easy to communicate with and very responsive. Cielo setup several meetings for me by working through my contact list efficiently and keeping notes on follow ups, etc."

Private earnings
Rating is 3.55 out of 5.
3.55 Apr 2, 2021 - Apr 19, 2021

"Overall, Cielo did the best she could with the strict guidelines given for lead generation and social media outreach and the internet connectivity issues she was facing. Ultimately, we just needed to scale our contacts a little faster and with more consistency, so we decided to end her contract."

Private earnings
Cielo Danica L. has more jobs. Create an account to review them

Skills

Cielo Danica L.

Cielo Danica L.

Alfonso, Philippines
Job Success
34
Total Jobs
1,555
Total Hours

Customer Service Specialist

Specializes in
I took AB Behavioral Science from the University of Santo Tomas. My educational background helps me understand how the organizational structure works which was the same industry I jumped in to. It also helps me realize who am I in the company and how I can contribute for the growth of the business. After college, I started working in a Business Process Outsource industry and worked as a Customer Service Specialist for 8 years. I have an experience handling US, UK and AU clients. This made me an expert when it comes to interacting with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. This can be from phone support, email and chat. Sales is one of my strength too. This is my first time working home based but I can work with independently. I am honest, reliable and trainable to any type of task. I respect that the time is very valuable and that is why I am always punctual. Whether the job is big or small I am up for it!
Rating is 3.55 out of 5.
3.55 May 5, 2022 - May 17, 2022
Private earnings
Mar 25, 2022 - May 6, 2022

No feedback given

Private earnings
Jun 5, 2021 - May 6, 2022

No feedback given

Private earnings
Rating is 3.9 out of 5.
3.90 Apr 12, 2022 - Apr 26, 2022
Private earnings
Rating is 2.55 out of 5.
2.55 Dec 15, 2021 - Jan 12, 2022

"English skills are good. Could not complete the work in a timely manner."

Private earnings
Rating is 4.45 out of 5.
4.45 Oct 25, 2021 - Nov 4, 2021
Private earnings
Rating is 5 out of 5.
5.00 Oct 8, 2021 - Oct 18, 2021
Private earnings
Rating is 1.6 out of 5.
1.60 Aug 7, 2021 - Sep 13, 2021
Private earnings
Rating is 5 out of 5.
5.00 May 14, 2021 - Aug 23, 2021

"Cielo was very flexible and able to go with the flow and adjust her work as my needs changed. She was easy to communicate with and very responsive. Cielo setup several meetings for me by working through my contact list efficiently and keeping notes on follow ups, etc."

Private earnings
Rating is 3.55 out of 5.
3.55 Apr 2, 2021 - Apr 19, 2021

"Overall, Cielo did the best she could with the strict guidelines given for lead generation and social media outreach and the internet connectivity issues she was facing. Ultimately, we just needed to scale our contacts a little faster and with more consistency, so we decided to end her contract."

Private earnings
Cielo Danica L. has more jobs. Create an account to review them

Skills

As Needed - Open to Offers
Results Lead Systems
Results Lead Systems
14,933 hours
94% Job Success

Browse similar freelancers

Sign up to discuss your project with Cielo Danica L.