Major M.
NairobiKenya

IT Systems Support Engineer(AWS, CCNA, Windows & Linux Servers)

Experienced IT System Support Engineer with a strong background in providing technical support and ensuring the smooth operation of IT systems. Skilled in diagnosing and resolving complex hardware, software, and network issues to optimize system performance. Adept at delivering excellent customer service and collaborating with cross-functional teams to meet organizational objectives. The services I offer, include: Technical IT Support, AWS Cloud, Networking and System Administration, IT Strategy Development & Implementation, Technical Customer Support, IT Value Maximization, Sourcing Management, IT Governance, and Project Management. If you need channel-specific, goal-driven, unique, and targeted content, you just found the person to write it for you! You can count on me to deliver quality content on time, the first time, every time. I currently help my clients align their ICT investments to business objectives and integrate modern technologies such as digital marketing, mobile technologies, data analytics, and cloud computing into their IT architecture.

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Skills

  • Windows Server
  • Microsoft Windows
  • System Administration
  • Email Support
  • End User Technical Support
  • Network Administration
  • Linux System Administration
  • Microsoft Certified Information Technology Professional
  • Helpdesk
  • Information Technology Strategy
  • Technical Support
  • Ticketing System
  • Front-End Development