Maria Carmela R.

Maria Carmela R.

Mandaluyong CityPhilippines
82% Job Success

Team Leader, IT Help Desk & Service Delivery Manager/Dispatch

I am an IT Team Leader (Client Success Manager) alongside of it, I am an Onboarding/Offboarding Specialist (Trainer) for IT and Networking. - Technical Support - Customer Service - Support Engineer - Dispatcher - Service Delivery Coordinator - Autotask expert - Scheduler 10 yrs. ISP Tech Support Specialist 7 yrs. IT service desk Proficient in Active Directory and Account creation Office 365 admin Well Versed in Windows and Mac Operating system I have been working with MSPs for the last 7 years. I have experience using tools like, Azure, Autotask PSA, ConnectWise, Sophos, IT Glue, Active Directory, O365 Support, G-Suite, Kaseya VSA and BMS, Acronis, N-Central, Intercom, PRTG, Cisco Meraki, Jira, Win/MAC OS Support, COVE Backup and deployment, Shadow Protect Backup. Printer support and anything that the end user may need. I am always looking to expand my knowledge and go extra mile to solve my clients' problems.
Rating is 5 out of 5.
5.00 Apr 5, 2022 - Dec 15, 2022
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Rating is 4.6 out of 5.
4.60 May 16, 2022 - May 26, 2022

"Maria tries hard to do her best,"

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Apr 5, 2021 - Aug 17, 2021

No feedback given

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Apr 1, 2021 - Apr 22, 2021

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