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Jedidah O.

Jedidah O.

Machakos, Kenya

Customer Experience & Tech Support | Backup & Migration, Data Backup

FRONT OFFICE MANAGER Outgoing and self-driven Front Desk Representative Offers exceptional customer care skills, strong work ethics and related experience to contribute effectively in a highly stimulating work environment by solving customer issues and generating more revenue through customer retention., Summary of Skills: *Excellent marketing and promotions skill of hotel facilities and increase the sales opportunities. *Excellent communication, data entry and multi-tasking skills. *Ability to interact with people from different financial and social backgrounds. *Skilled in answering, directing and responding to telephone calls. *Excellent organizational and interpersonal skills. *Excellent command of Microsoft Office Suite and GuestPoint accommodation management platform. *Proactive in identifying and fulfilling customers' needs to ensure comfortable and pleasant guest experiences. *Proficient in keeping records of guests and sending them birthday and anniversary mails.

Skills

Jedidah O.

Jedidah O.

Machakos, Kenya

Customer Experience & Tech Support | Backup & Migration, Data Backup

Specializes in
FRONT OFFICE MANAGER Outgoing and self-driven Front Desk Representative Offers exceptional customer care skills, strong work ethics and related experience to contribute effectively in a highly stimulating work environment by solving customer issues and generating more revenue through customer retention., Summary of Skills: *Excellent marketing and promotions skill of hotel facilities and increase the sales opportunities. *Excellent communication, data entry and multi-tasking skills. *Ability to interact with people from different financial and social backgrounds. *Skilled in answering, directing and responding to telephone calls. *Excellent organizational and interpersonal skills. *Excellent command of Microsoft Office Suite and GuestPoint accommodation management platform. *Proactive in identifying and fulfilling customers' needs to ensure comfortable and pleasant guest experiences. *Proficient in keeping records of guests and sending them birthday and anniversary mails.

Skills

More than 30 hrs/week

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