Max S.

Max S.

OaklandCA

Customer Experience I Travel | Podcaster | Creator | Illustrator

Hello! My name is Max. I graduated from University California Santa Cruz with 2 Dean's Honors Awards, and a Bachelor's in Art. As a storyteller and podcast producer, I am the creator of a series called Adventures In Calthumbria, a soon-to-be-released podcast featuring 10 episodes in the first season. I have a lot of technical experience with sound-editing software like Audacity, Reaper.fm, and Adobe Audition (which also includes video-editing too) and am used to working in fast-paced, professional environments. I am familiar with conducting interviews, as I am a journalist for Broke Ass Stuart's website, a news broadcaster local to the Bay Area as well as Los Angeles and New York. My writing skills are impeccable, and I am great at editing/launching email campaigns. As for sales, I have lots of customer service experience. My most recent role is working for a luxury travel company called Backroads as a Guest Service Specialist. Responsibilities include navigating multiple systems (JIRA, Softrip, SalesForce, Microsoft Excel, Confluence,) providing exceptional customer service via phone-calls and emails, booking sales calls, organizing and filing signed release-of-liability waivers, communicating with hotel operations and other departments outside of sales, creating finance grids for trip insurance companies, working in a fast-paced professional environment, and working as a team while also toiling diligently when alone.

Portfolio

Adventures In Calthumbria
Adventures In Calthumbria
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Max S.

Max S.

OaklandCA

Customer Experience I Travel | Podcaster | Creator | Illustrator

Specializes in
Hello! My name is Max. I graduated from University California Santa Cruz with 2 Dean's Honors Awards, and a Bachelor's in Art. As a storyteller and podcast producer, I am the creator of a series called Adventures In Calthumbria, a soon-to-be-released podcast featuring 10 episodes in the first season. I have a lot of technical experience with sound-editing software like Audacity, Reaper.fm, and Adobe Audition (which also includes video-editing too) and am used to working in fast-paced, professional environments. I am familiar with conducting interviews, as I am a journalist for Broke Ass Stuart's website, a news broadcaster local to the Bay Area as well as Los Angeles and New York. My writing skills are impeccable, and I am great at editing/launching email campaigns. As for sales, I have lots of customer service experience. My most recent role is working for a luxury travel company called Backroads as a Guest Service Specialist. Responsibilities include navigating multiple systems (JIRA, Softrip, SalesForce, Microsoft Excel, Confluence,) providing exceptional customer service via phone-calls and emails, booking sales calls, organizing and filing signed release-of-liability waivers, communicating with hotel operations and other departments outside of sales, creating finance grids for trip insurance companies, working in a fast-paced professional environment, and working as a team while also toiling diligently when alone.

Portfolio

Adventures In Calthumbria
Adventures In Calthumbria
Want to see more? Create Account
More than 30 hrs/week

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