John Kenneth R.

John Kenneth R.

TaytayPhilippines

Customer & Tech Support | Chat & Email Support | Sales | Infographics

I'm a hard-working professional with 6+ years of experience in providing exceptional customer service experience. Aiming to leverage my skills to successfully fill your company's Customer Care/Sales Representative role. Achievements in-line with my career: * Able to pass/exceed my monthly sales target * Can provide exceptional customer service support by phone, chat, email, and face-to-face. * Provided excellent services to an irate corporate customer, as a result, retained his business * Correctly identified a customer's needs, making him the highest-paying customer for the company. * Part of the team that was ranked 1st in attendance rate throughout the year of 2017 with an average of 98%., I hereby certify that the above information is true and correct to the best of my belief. I am the type of person that will try any skill-set at least once which I believe is a strength. I am always keen to learn and attempt new things using my mixed bag of talents that can be put to use for any project that comes my way. My call center experience helped me develop valuable skills like critical thinking, time management, intrapersonal, and customer service skills. I am also resourceful and can get along with people easily.
John Kenneth R.

John Kenneth R.

TaytayPhilippines

Customer & Tech Support | Chat & Email Support | Sales | Infographics

Specializes in
I'm a hard-working professional with 6+ years of experience in providing exceptional customer service experience. Aiming to leverage my skills to successfully fill your company's Customer Care/Sales Representative role. Achievements in-line with my career: * Able to pass/exceed my monthly sales target * Can provide exceptional customer service support by phone, chat, email, and face-to-face. * Provided excellent services to an irate corporate customer, as a result, retained his business * Correctly identified a customer's needs, making him the highest-paying customer for the company. * Part of the team that was ranked 1st in attendance rate throughout the year of 2017 with an average of 98%., I hereby certify that the above information is true and correct to the best of my belief. I am the type of person that will try any skill-set at least once which I believe is a strength. I am always keen to learn and attempt new things using my mixed bag of talents that can be put to use for any project that comes my way. My call center experience helped me develop valuable skills like critical thinking, time management, intrapersonal, and customer service skills. I am also resourceful and can get along with people easily.
More than 30 hrs/week

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