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Ralph E.

Ralph E.

Manila, Philippines
Job Success
Top Rated

Experienced Email Specialist/Chat Support Specialist/Customer Service

I am a dedicated professional equipped with a high-end computer with a stable internet connection. I have 11 years of experience in email handling (Zendesk and Gmail), chat support for 2 large US Telco companies (Touch Commerce, JivoChat and LiveChat) data entry, and customer service in a BPO setting. I can bring value to your business and help solve your administrative assistant issues. I possess the self-discipline and time management skills necessary to have served as a BPO employee for the past 11 years. I have experience in E-commerce (Amazon, Shopify) and currently working as Email and Chat Customer Service Representative. I am a very reliable, a hard worker, a fast learner, honest & very dedicated to my job. I respect deadlines and I aim to deliver a good job in less estimated time. I provide 100% accuracy & quality services to my client. Other skills: Knowledgeable in Microsoft Office and internet research Team player Can work under pressure Have an average of 75 words per minute Can work part-time or full-time and on a shifting schedule. Promoted as Senior Tier 2 Representative handling Escalations Shift Manager Leader On Duty Community Manager
Rating is 4.65 out of 5.
4.65 Jan 27, 2019 - Feb 25, 2019
Private earnings
Rating is 4.85 out of 5.
4.85 Jun 18, 2018 - Jan 4, 2019

"Great agent. We have a great cooperation."

Private earnings
Ralph E. has more jobs. Create an account to review them

Skills

Ralph E.

Ralph E.

Manila, Philippines
Job Success
Top Rated
6
Total Jobs
10,821
Total Hours

View profile

Experienced Email Specialist/Chat Support Specialist/Customer Service

Specializes in
I am a dedicated professional equipped with a high-end computer with a stable internet connection. I have 11 years of experience in email handling (Zendesk and Gmail), chat support for 2 large US Telco companies (Touch Commerce, JivoChat and LiveChat) data entry, and customer service in a BPO setting. I can bring value to your business and help solve your administrative assistant issues. I possess the self-discipline and time management skills necessary to have served as a BPO employee for the past 11 years. I have experience in E-commerce (Amazon, Shopify) and currently working as Email and Chat Customer Service Representative. I am a very reliable, a hard worker, a fast learner, honest & very dedicated to my job. I respect deadlines and I aim to deliver a good job in less estimated time. I provide 100% accuracy & quality services to my client. Other skills: Knowledgeable in Microsoft Office and internet research Team player Can work under pressure Have an average of 75 words per minute Can work part-time or full-time and on a shifting schedule. Promoted as Senior Tier 2 Representative handling Escalations Shift Manager Leader On Duty Community Manager
Rating is 4.65 out of 5.
4.65 Jan 27, 2019 - Feb 25, 2019
Private earnings
Rating is 4.85 out of 5.
4.85 Jun 18, 2018 - Jan 4, 2019

"Great agent. We have a great cooperation."

Private earnings
Ralph E. has more jobs. Create an account to review them

Skills

More than 30 hrs/week

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