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Jennyle W. Status: Offline
Maracaibo, Venezuela

Expert Costumer Service Support. Virtual Assist. SP/ EN Interpreter.

When it comes about customer service: THE BEST OR NOTHING is my theme! Excellent communication skills to attract and handle and assist clients from different areas, specially: medicines, beauty products, food, clothing, jewelry, bank, farmers, hotels accommodations in general and car parts. More than fifteen years of experience in customer service area as an expert. Spanish native speaker. Advanced English as well Worked with: -Data entry -Web research -Email management -Calendar Management -Customer support -Report writing -Academic Writing - Sales - Communication - Interpersonal skills - Knowledge of local market conditions - Organizational skills - Attention to detail - Confidentiality Administrator and customer service representative. Workshop administrator ( family business). 1992-1996 Cashier. Federal Bank. Dabajuro Falcon Venezuela. September 1996-October 1998. Manager assistant. Costumer service representative. Federal Bank. Dabajuro, Falcón Venezuela. From November 1998- June 2010. Administrator and costumer service advisor. SPM group (food ,clothing and jewelry chain) administrator. (January 2013- February 2018). Telemarketer. ( seller and costumer service expert). Car parts seller . ( from home). February 2018- present. Education ________________________________________ .Top 5% of class. 1998 My name is Jenny, nice to meet you, I am an engineer, experienced server with a lot of passion of what I do, high dedication. Trained in costumer service with knowledge in Spanish and English as well. High costumer service experience and cash handling. Highlight . Works under pressure . Exceptional interpersonal skills. . Trained in bank service and other fields such as: car workshop, food businesses and farms. . Knowing about sales techniques. Friendly and positive. . High responsible and reliable. Administrator and costumer service representative. Workshop administrator ( family business). Cashier. Federal Bank. Dabajuro Falcon Venezuela. September 1996-October 1998. Manager assistant. Costumer service representative. Federal Bank. Dabajuro, Falcón Venezuela. From November 1998- June 2010. Administrator and costumer service advisor. SPM group (food and jewelry chain) administrator. (January 2013- February 2018). Telemarketer. ( seller and costumer service expert). Car parts seller . ( from home). February 2018- present. GlobalEgrow: Zaful, Gearbest, Dresslilly, Rosegal customer service agent including telephone assistance,live chats, social media and emails as well. From September 2016 to September 2017. Multilaser clinic. Sales representative. iHerb.com customer service agent from June 2020 to February 2022.
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